Dylan Krauthofer

Detroit, MI

NMLS 2259354

Banker

Dylan's Reviews

John Lockheed
I had a terrible experience working with Dylan Kruathofer. The whole process was stressful and disappointing from start to finish. While he is advertised as a “trusted Home Loan Expert,” I found the communication to be lacking, the guidance unhelpful, and the promises made about the loan process were not delivered. Instead of feeling confident and supported, I was left confused and frustrated.
The...
I had a terrible experience working with Dylan Kruathofer. The whole process was stressful and disappointing from start to finish. While he is advertised as a “trusted Home Loan Expert,” I found the communication to be lacking, the guidance unhelpful, and the promises made about the loan process were not delivered. Instead of feeling confident and supported, I was left confused and frustrated.
The Rocket Mortgage® tools might be useful, but without the right guidance, they don’t make up for poor service. I expected professionalism and a smooth experience but unfortunately did not receive either. I would not recommend working with Dylan if you’re looking for peace of mind in such an important financial decision.
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Dylan Krauthofer
Reply from Dylan Krauthofer:

Dear John,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client ...
Dear John,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-0821 if you would like to discuss this further.
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Dominick Arafat
As a realtor, I’ve worked with many lenders over the years, and Dylan at Rocket Mortgage is truly one of the best. I recently partnered with him on a purchase transaction, and his communication, professionalism, and problem-solving skills were outstanding from start to finish. Dylan kept both me and my client informed every step of the way, was quick to respond to any questions, and navigated the ...As a realtor, I’ve worked with many lenders over the years, and Dylan at Rocket Mortgage is truly one of the best. I recently partnered with him on a purchase transaction, and his communication, professionalism, and problem-solving skills were outstanding from start to finish. Dylan kept both me and my client informed every step of the way, was quick to respond to any questions, and navigated the loan process with ease. His proactive approach ensured a smooth, on-time closing, which made my job that much easier and my client extremely happy. I look forward to working with Dylan again and highly recommend him to any buyers or agents looking for a top-notch lending partner.Read MoreRead Less
Jason Salas
⭐⭐⭐⭐⭐ 5 Stars — Dylan Krauthofer is a Mortgage Unicorn!

When I called Rocket Mortgage’s 800 number to start the process on a secondary property, I didn’t just get connected — I won the lottery. The prize? Dylan Krauthofer picking up the phone.

From the first hello, Dylan was a masterclass in professionalism with a side of Jedi mind tricks. He didn’t just assist with my loan approval — he helped talk...
⭐⭐⭐⭐⭐ 5 Stars — Dylan Krauthofer is a Mortgage Unicorn!

When I called Rocket Mortgage’s 800 number to start the process on a secondary property, I didn’t just get connected — I won the lottery. The prize? Dylan Krauthofer picking up the phone.

From the first hello, Dylan was a masterclass in professionalism with a side of Jedi mind tricks. He didn’t just assist with my loan approval — he helped talk me off the ledge a few times. (And not in the “calm down” way, but in the “here’s a plan, here’s the fix, let’s get you where you need to be” way.)

Dylan has fantastic soft skills. He spotted my concerns before they became concerns, like some kind of mortgage clairvoyant. He was lightning-fast in responses, always armed with answers and creative solutions. I swear, if NASA had this guy in Mission Control, we’d already have a Starbucks on Mars.

Dylan is the kind of person every company says they want, but Rocket Mortgage actually has. He’s a big reason I’ve used the Rocket for my last three home purchases and why I recommend them to anyone even hinting about buying a home.

If you work at Rocket Mortgage and you’re reading this: do EVERYTHING in your power to keep Dylan. This man is going to be running the place in five years, and honestly, we should all just start getting used to saying “Yes, Mr. Krauthofer” now.
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Larry Burchett
I don’t know where to start. I had previously started working another mortgage company and decided that they just wasn’t worth my time. Decided one day call Rocket and talked with Dylan and I knew that he actually wanted to work with me. Dylan was so helpful throughout the whole process and definitely would recommend him to anyone. He actually did so great that my realtor was very impressed. Thank...I don’t know where to start. I had previously started working another mortgage company and decided that they just wasn’t worth my time. Decided one day call Rocket and talked with Dylan and I knew that he actually wanted to work with me. Dylan was so helpful throughout the whole process and definitely would recommend him to anyone. He actually did so great that my realtor was very impressed. Thank you Dylan!Read MoreRead Less