Went above and beyond in helping me get my first house.
Jillian Seguin
Jillian Seguin
551
Erin was the sole reason I switched from Ally to Rocket Mortgage right in the middle of my process. She made something incredibly stressful feel so much more at ease and spent over an hour with me on the phone getting everything set-up. Can't say enough how much I appreciated her support and kindness throughout the process, along with the full Rocket Mortgage team. It probably only took me two ...Erin was the sole reason I switched from Ally to Rocket Mortgage right in the middle of my process. She made something incredibly stressful feel so much more at ease and spent over an hour with me on the phone getting everything set-up. Can't say enough how much I appreciated her support and kindness throughout the process, along with the full Rocket Mortgage team. It probably only took me two weeks from start-to-finish to get everything in and settled, which was phenomenal.Read MoreRead Less
Vicki Spencer
Vicki Spencer
551
Erin was quick to respond to an online generic home re-finance question. Instead of the mass e-mail response, she picked up the phone and called immediately and that was important to me. She took the time to listen to the questions, answer the best she could honestly with what information we provided. This did turn into us applying for a re-finance of our current home loan as it had a balloon ...Erin was quick to respond to an online generic home re-finance question. Instead of the mass e-mail response, she picked up the phone and called immediately and that was important to me. She took the time to listen to the questions, answer the best she could honestly with what information we provided. This did turn into us applying for a re-finance of our current home loan as it had a balloon payment coming up in a few years. As the process continued she would follow up with us to help intervene with a few problem areas we were having with underwriting communication. Honestly if it werent for Erin we probably would not have finished the re-finance with Rocket. She deserves 10 stars for her communication and follow through efforts with our loan.Read MoreRead Less
Derek Joseph
Derek Joseph
551
Erin Allan is very knowledgeable and gives great advice. She is quick, concise, and responsive/available, even after normal business working hours. She went above and beyond my expectations and I have already started referring others to her. Thanks Erin Allan!! You are a rockstar!
Dan Peck
Dan Peck
551
I want to thank Erin for all of her time and help during the loan process with me. She made the process of buying a home for the first time very pleasant.
Rochelle Ramnarine
Rochelle Ramnarine
551
Erin made the entire loan process a breeze! She explained EVERYTHING, listened to my needs, provided guidance, helpful solutions, and checked-in often to ensure things were running smoothly. She almost had a sixth sense when I had concerns, and was always right on time for an emotional regroup. Erin made the stress home buying process bearable with her friendliness and savviness; and her team was ...Erin made the entire loan process a breeze! She explained EVERYTHING, listened to my needs, provided guidance, helpful solutions, and checked-in often to ensure things were running smoothly. She almost had a sixth sense when I had concerns, and was always right on time for an emotional regroup. Erin made the stress home buying process bearable with her friendliness and savviness; and her team was awesome too! Every homebuyer needs an Erin by there side!Read MoreRead Less
Logan Dew
Logan Dew
551
Super nice and extremely supportive! Would highly recommend!
Chad Smith
Chad Smith
551
phenomenal! best experience with a refi
Annie Gooden
Annie Gooden
551
Erin was with me every step of the way. Very upbeat, friendly and patient with this senior citizen, who is not very techno savvy. I could call her any time with questions, she checked on me until everything was final and a congrats call afterwards. She is really awesome and was the right person for me. Thank you Erin
Mark Ault
Mark Ault
551
Erin had a lot of patience with me and was very professional in her demeanor and in handling the refinances. I’ve done many refinances and was not happy it took 60 days. But it wasn’t Erin’s fault - she warned me, and she was a pro from start to finish. Rocket Mortgage is lucky to have her.
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