Evan Gainey

Detroit, MI

NMLS 188908

Triple Crown Banker

Evan's Reviews

Tiffany Kuestersteffen Oliphant
My husband and I had a wonderful experience with Evan. He was so quick in answering all of our questions on refinancing and he was so patient with us in figuring up all of our numbers. He was also so personable with us and made us feel like we were family. This was the best experience I’ve ever had speaking with a loan person. Thanks Evan for being so kind and knowledgeable about this for us!
Bruce Wright
Dealing with Evan was a great experience. He is extremely knowledgable in all facuets of the process and was able to answer all my questions without hesitation. He communicated often with me during the entire process. Very professional.
Doug Sylvester
I am very happy with the service Evan provided everything went very smooth and in a timely manner, in the future if I need to do business I will definitely call on Evan to take care of my needs.
LaWanda Henton
I conduct a lot of research and make sure that I come prepared with many questions. Evan is Excellent because he immediately responded to my questions. He is very well informed and at the pulse of the industry. He knew the answers to ALL of my questions. Even as I challenged him, he remained confident and held my hand throughout the entire process. I would highly recommend Evan to anyone ...I conduct a lot of research and make sure that I come prepared with many questions. Evan is Excellent because he immediately responded to my questions. He is very well informed and at the pulse of the industry. He knew the answers to ALL of my questions. Even as I challenged him, he remained confident and held my hand throughout the entire process. I would highly recommend Evan to anyone looking to secure a mortgage!Read MoreRead Less
Al Melillo
Evan was a tremendous asset to us during our refinance process, from the beginning we was extremely efficient, knowledgeable, personable, and guided us every step of the way until the end of our loan process. We would recommend him to anyone who is looking to Rocket Mortgage.
Ken Keller
Evan was good to work with until my loan closed. After that it was difficult to get him to respond. I am guessing it was because he had now been paid for my loan and I was no longer a priority. I took the deal to receive a $2,500 credit on my Amex card for the closing of my loan. The original offer stated I would have this credit in 6-8 weeks. I am now nearing the 8 week mark. I attempted to ...Evan was good to work with until my loan closed. After that it was difficult to get him to respond. I am guessing it was because he had now been paid for my loan and I was no longer a priority. I took the deal to receive a $2,500 credit on my Amex card for the closing of my loan. The original offer stated I would have this credit in 6-8 weeks. I am now nearing the 8 week mark. I attempted to contact Evan by text and he did not respond. I finally sent a text saying I would leave a bad review and finally he responded to my text. However, his response was oh sorry different time zone. This didn't seem to be a problem when we were trying to close the loan. He further stated the $2,500 credit was now taking 8-12 weeks to process. I feel I have been lied to. Make sure if you are closing a loan with him you get everything promised in advance.Read MoreRead Less
Evan Gainey
Reply from Evan Gainey:

Dear Ken,

Thank you for your feedback. I sincerely apologize for any confusion regarding your American Express promotion. It is my goal to set the right expectation for every client and provide effective communication while doing so. Our Client Relations team reached out to you to make sure all of your concerns were addressed regarding the promotion. I apologize if I missed an opportunity to ...Dear Ken,

Thank you for your feedback. I sincerely apologize for any confusion regarding your American Express promotion. It is my goal to set the right expectation for every client and provide effective communication while doing so. Our Client Relations team reached out to you to make sure all of your concerns were addressed regarding the promotion. I apologize if I missed an opportunity to better explain this to you or be more responsive. Please know I am here for you moving forward.Read MoreRead Less

Blake Angove
Evan was a great asset throughout this process. He was knowledgable and quick to respond to questions and a great guide from start to finish. I would recommend him to anyone else looking to refinance their home.
Barbara Dodge
He was very helpful and answered all my questions. I would recommend Evan to anyone who sign up for rocket mortgage.
Michael Spotorno
Does not waste your time, highly efficient. Simplifies the process.
Debbie Moss
Evan is very professional and responds to my questions in a timely matter, even during dinner time! :D