Fernando Bojorquez

Phoenix, AZ

NMLS 1418313

President's Club Banker

Fernando's Reviews

Jack Kelledes
Fernando is the gold standard in his line of work. It sounds silly but in my opinion it's true.
We had a difficult financial situation and attempted to refinance in 2017. Fernando worked his behind off and tried everything he could to get it done. Unfortunately it was out of his hands and he recommended we try again in 2018 to allow some time for things in our past to work themselves out.
We ...Fernando is the gold standard in his line of work. It sounds silly but in my opinion it's true.
We had a difficult financial situation and attempted to refinance in 2017. Fernando worked his behind off and tried everything he could to get it done. Unfortunately it was out of his hands and he recommended we try again in 2018 to allow some time for things in our past to work themselves out.
We called him up again in 2018 and not only did he remember us by name but he had saved everything he had previously done which saved all of us time when we worked on the refinance again.
He is available whenever we have questions and is always pleasant and makes sure that we completely understand everything we talk or email about. He is also right on top of keeping us updated with the status of everything to do with our loan.
This is not our house or first time refinancing a mortgage. We have done business with many different agents in the last 20+ years, including when we first bought our current home. Fernando is by far the best we have dealt with.
Yes, there were things that didn't go as well as we hoped and there were a few times I got upset on the phone with him but in the end I had to apologize to him because none of it was his fault.
I would highly recommend Fernando to anyone looking to refinance their home.Read MoreRead Less
Lilian Reyes
His customer service skills are absolutely amazing. He’s a bilingual agent, which made everything a lot more easier and flexible for my parents. He stays on top of business, and has a very quick response frame. We were very lucky to be able to work with him! This company is lucky to have him!
Maria Vergara
Fernando made my refinance process quick and easy, he was thorough from the beginning creating a no surprises experience, i would recommend him to a friend or family who is looking to refinance or find a mortgage. He is a great asset to your company.
Greta Dillon
I was pretty irate with my current mortgage company when I first inquired about getting my loan refinanced. I thought I would take a chance with Rocket Mortgage after reviewing your rating on the internet.. I still didn't have much hope!! however after speaking with Fernando his professionalism and expertise was refreshing and put me at ease. I had to apologize to him for my rudeness. My ...I was pretty irate with my current mortgage company when I first inquired about getting my loan refinanced. I thought I would take a chance with Rocket Mortgage after reviewing your rating on the internet.. I still didn't have much hope!! however after speaking with Fernando his professionalism and expertise was refreshing and put me at ease. I had to apologize to him for my rudeness. My loan got processed as he stated, within the timeline he stated for the amount he stated.. which exceeded my overall expectations. I see why you got rated 99%. I pray I will always be happy with your organization. Thank you Fernando!!!Read MoreRead Less
Yolanda Todd
Fernando was an excellent loan representative. He was very knowledgeable. He made the application process quick and smooth.
Sriramu Singaram
Fernando did an excellent job with my loan process. He was very flexible with accommodating my requests for an extended rate lock period because of my international travel plans and was able to deliver on it too. He was very patient with all of my questions and made sure to communicate even the minutest changes in an efficient manner. Overall I would say that this was my best refinance process ...Fernando did an excellent job with my loan process. He was very flexible with accommodating my requests for an extended rate lock period because of my international travel plans and was able to deliver on it too. He was very patient with all of my questions and made sure to communicate even the minutest changes in an efficient manner. Overall I would say that this was my best refinance process ever. Read MoreRead Less
Rhonda Toifel
Fernando was great! He truly took charge and helped me get started with great ease. I don't think I would have made the loan if it had not been for his understanding of everything I needed and showing me how to get there. Great job done, Fernando.
Angel Agosto
Es muy responsable y me ayudo mucho en el proseso
Paul Skoog
VERY THOUROGH AND PRESENTED OPTIONS AFTER FINDING OUT MY NEEDS.
Larry Trask
I am please to leave a very favorable review of Fernando. He is a true professional in whom I have great confidence. When I first spoke with Fernando, he listened very carefully to what I wanted to accomplish. He then provided me with a few options, about which he was quite knowledgeable. He offered opinions and answered all my questions and, with his help, I found exactly the loan I was looking ...I am please to leave a very favorable review of Fernando. He is a true professional in whom I have great confidence. When I first spoke with Fernando, he listened very carefully to what I wanted to accomplish. He then provided me with a few options, about which he was quite knowledgeable. He offered opinions and answered all my questions and, with his help, I found exactly the loan I was looking for. I felt completely comfortable through the whole process and I knew that if I had any questions, and could turn to Fernando for immediate, professional, accurate and highly competent assistance. Fernando has my very highest recommendation. Read MoreRead Less