Florence Lucas

Cleveland, OH

NMLS 1901456

Executive Banker

Florence's Reviews

Jack Lancaster
Florence did a wonderful job. Results were great and I was very happy.
Scotty Kudialis
Florence was awesome. Really helpful and easy to work with. Even when she was in mandatory training, she made sure I was setup to have any questions answered and prepped her coworkers well. Awesome customer service
Pat Poston
Flo is THE reason I went with Rocket Mortgage
She has a great personality! Rare for most people in banking 😀
She worked hard for me , and I recommend her 110%!
If you need a loan “GO FLO!”
Darryl May
Attentive and professional. The whole process was excellent.
Bob Palese
Florence was very helpful getting the refinancing my home, assisted in the on line papper work.
Jared Devich
Flo did an amazing job helping me through this process. She was knowledgeable, professional, and positive from the start. She made sure she answered my questions and was prompt with getting back to me. I wouldn’t want to work with anyone else.

Jared
Herold Robinson
Florence was very very helpful through my refinancing. She would be a good asset to the Rocket Mortgage team.
Jimmy Torres
I'm very satisfied with florence's performance not only he help me with my situation but he was very professional. I was close to cancel the refinance process because of things the underwriters wanted. Thanks to Florence she found the way.
Amanda Morton
Helpful and made the refi easy and fast
Tj Wilson
Florence is amazing! She was there to walk me thru the entire process. Any question I had she was quick to answer even on the weekends. She got me fixed up with a great rate in really short time. Would definitely recommend
James Richie
Very knowledgeable Good listener! Met all of my goals and actually exceeded them. Totally profess