Florence Lucas

Cleveland, OH

NMLS 1901456

Executive Banker

Florence's Reviews

Cynthia Brundage
Hands down, Florence is the most efficient and delightful person I have EVER worked with on a refinancing loan! She took care of everything so that I had to provide only the basics...never had such a pleasant and easy experience! In this election year, Florence gets my vote!
Kathy Alicea
Florence was so great to work with, she made all of the electronic paper work a breeze.
Dennis Donovan
Florence did an excellent job helping me to refinance my home from a 30-year to a 15-year mortgage at a great rate!
Kathryn Gregory
Florence is a jewel and she helped me very much. There has only been one problem where I was sent s check for $35 made out to collections that i don't know where to send it. A gentleman has been helping me but it has really been a strougle. I had asked that not be sent but obviously it got overlooked.
Cynthia Sullivan
Our experience was so easy when Florence contacted us. She cares about her clients.
Charles Lemke
Fast and efficient.

A pleasure to work with.
Miguel Alvarado-DePalma
Flo was very kind and professional and helped us save a lot of money on our refinance mortgage loan.
Jeff Thompson
Florence was able to cut years off my mortgage and not change my payments! Very much appreciated!
Bill Dean
She is by far one of the best of the best. She is 100% professional while tending to each and every need of the customer. It was certainly a pleasure working with her. You had
better make sure she never leaves your organization.
Michael Pleasant
Flo's great personality and knowledge made the process easy and enjoyable. I'd gladly recommend family and friends.