Florence Lucas

Cleveland, OH

NMLS 1901456

Executive Banker

Contact Information

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(800) 351-0228 ext. 68428
(800) 351-0228 ext. 68428
As your trusted Home Loan Expert Florence is dedicated to creating the best home loan experience for you. With the help of the online tools from Rocket Mortgage®, you'll feel certain that you're getting a loan that meets your needs. Work with Florence and get the peace of mind that comes with working with an expert.

Rocket Mortgage - Purchase Team

51187 Reviews

Florence's Reviews

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Jettie Davis

August 6, 2020

I would recommend Florence too any of my friends. She is polite very knowledgeable in her field. She has just been a joy to work with. Her customer service skill are incredible.

Marie Sel

July 22, 2020

Wonderful! She worked very hard to get us a great loan!

Philip Del Rosario Jr

July 21, 2020

We were able to complete the paperwork and signing in short time period.
I had already read the paperwork sent to me before I signed it.

Carol McMillan

July 20, 2020

I really enjoyed my experience with Florence. She was very helpful and made the whole process easy to do.

Francisco Martinez

July 17, 2020

Flo is so awesome at what she does!! She is very knowledgeable and has great customer service.

Thank you FLO!!!!!!

George Burton

June 23, 2020

Florence was the best agent or whatever her title may be. She was the best that ive dealt with in all my buying a house, refinancing a house, whatever the case may be. She was caring and considerate and was always there for me when i had a question. By the time this whoke process was done. She honestly felt like family to me. She a great great young lady and would gladly recommend her to any of ...Florence was the best agent or whatever her title may be. She was the best that ive dealt with in all my buying a house, refinancing a house, whatever the case may be. She was caring and considerate and was always there for me when i had a question. By the time this whoke process was done. She honestly felt like family to me. She a great great young lady and would gladly recommend her to any of my family and friends. She a great asset to Rocket Mortgage.Read More Read Less

Zuibeth Manjarrez

June 12, 2020

Florence was very professional, transparent and fast at obtaining a new loan for me. I felt she really worked hard to obtain the best rate and options for me.

Mary McClure

June 11, 2020

Florence was wonderful to work with she answered every question quickly and made the process go very quickly.

Mark Wilson

June 11, 2020

Very good experience.. Florence provided Great customer service

Vickie Fite

June 10, 2020

very helpful and knowledgable

Rocket Mortgage, LLC; NMLS #3030; www.NMLSConsumerAccess.org. Equal Housing Lender. Licensed in 50 states. AL License No. MC 20979, Control No. 100152352. AR, TX: 1050 Woodward Ave., Detroit, MI 48226-1906, (888) 474-0404; AZ: 1 N. Central Ave., Ste. 2000, Phoenix, AZ 85004, Mortgage Banker License #BK-0902939; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; CO: Regulated by the Division of Real Estate; GA: Residential Mortgage Licensee #11704; IL: Residential Mortgage Licensee #4127 – Dept. of Financial and Professional Regulation; KS: Licensed Mortgage Company MC.0025309; MA: Mortgage Lender License #ML 3030; ME: Supervised Lender License; MN: Not an offer for a rate lock agreement; MS: Licensed by the MS Dept. of Banking and Consumer Finance; NH: Licensed by the NH Banking Dept., #6743MB; NV: License #626; NJ: New Jersey – Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226, (888) 474-0404, Licensed by the N.J. Department of Banking and Insurance.; NY: Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226 Licensed Mortgage Banker-NYS Department of Financial Services; OH: MB 850076; OR: License #ML-1387; PA: Licensed by the Dept. of Banking – License #21430; RI: Licensed Lender; WA: Consumer Loan Company License CL-3030.