Gabi Rome

Detroit, MI

NMLS 1273603

Senior Vice President, Sales Services

Gabi's Reviews

Sherryl Stephens
I would refer Gabi to any one looking for a knowledgeable, helpful, experienced loan officer. As I went through the process she was able to explain any questions that arose with ease, she held my hand from start to finish.
Dan Taylor
Gabi was very helpful and friendly to service our loan and would go to her next time we need to do something with our needs.
Larry Montelongo
My wife and I were very happy with the service that she provided. No problems at all. Things got done fast and correctly. She kept in touch with us constantly.
Kim Ross
Gabi was very professional and excellent to work with. She answered all of our questions in a timely manner.
Jennifer Wheeler
Gabi was very helpful with getting our refinance cash out loan completed.
Elsie Cunningham
Gabi was fantastic. From the first telephone call of inquiry she listened, provided feedback and assured us that she would do everything possible to accommodate our wishes. She was extremely personable and professional, never pushy or overbearing. At each juncture she explained the process and our involvement. Exceptional customer service is her motto and we truly appreciated everything she ...Gabi was fantastic. From the first telephone call of inquiry she listened, provided feedback and assured us that she would do everything possible to accommodate our wishes. She was extremely personable and professional, never pushy or overbearing. At each juncture she explained the process and our involvement. Exceptional customer service is her motto and we truly appreciated everything she did for us. We were surprised at the speed with which she and her team worked, processed and resolved. We anticipate working with Gabi again in the future and look forward to her continued standard of excellence.Read MoreRead Less
Linda Angel-Hale
I have never worked with a more professional, knowledgeable, and friendly person when it came to something like this, ever. Gabi bent over backwards helping us get everything taken care of. She got us the best loan possible with extra money to complete home repairs that have needed to be done for over 20 years! Gabi truly cares about the people she serves to the point of total customer ...I have never worked with a more professional, knowledgeable, and friendly person when it came to something like this, ever. Gabi bent over backwards helping us get everything taken care of. She got us the best loan possible with extra money to complete home repairs that have needed to be done for over 20 years! Gabi truly cares about the people she serves to the point of total customer satisfaction. For her, there are no other options! The caliber of customer service she issued was above and beyond any that I have ever received anywhere for this type of transaction. We were completely blessed by her! We had crazy and unexpected things come up in the load process but she was able to help us get what we needed to be done fast! She's by far the best representative that I believe Rocket Mortgage Load has!Read MoreRead Less
ToniAnne Resina Hirsch
Gabi is the consummate professional. She was always available to answer my many questions. She went above and beyond to help me in a courteous, patient, professional and pleasant way. She explained things to me in easily undGabi terms. She made the refinancing process extremely simple. I would highly recommend
Leonidio Belizario
Gabi responded to all my queries with speed and accuracy. She is very hard working and very customer oriented person. Gabi attended to me even during times when I'm not expecting her to be around the office anymore. She makes me feel important. I'm very lucky that she was one who handled the refinancing process of my loan.
Debra Perry
Gabi is the best in the business. She's an active listener, efficient problem solver, and gracious human being. Glad she was my Rocket Mortgage experience!