When I buy a home I want the best of everthing. I know there are things you do have to lower your standerds on but customer service should never be one of them. With Garrett not only did I get the very best customer service it came with a great company backing him up. Using the team of Rocket Mortgage and Garrett is a winning combination. Garrett also provided me with not only an A+ customer ...When I buy a home I want the best of everthing. I know there are things you do have to lower your standerds on but customer service should never be one of them. With Garrett not only did I get the very best customer service it came with a great company backing him up. Using the team of Rocket Mortgage and Garrett is a winning combination. Garrett also provided me with not only an A+ customer service he also gave me and my family trust and friendship. It is so nice to have someone like Garrett to send my friends and family to and know that they will come back and thank me for the trust and friendship that Garrett gave them as well. Rocket Mortgage not only gave me a home loan they gave me my new friend Garrett! I know he is a friend now and will always be. Thank you Rocket Mortgage for my loan. Thank you Garrett for allowing this to be the best home buying experience possible. God Bless you always, Connie Hays and FamilyRead MoreRead Less
Wendy Ryan
Wendy Ryan
551
This man should be the CEO of Rocket Mortgage, what a great experience it was dealing with him. He always took the time to get to know our needs and wants and accomplished that goal.
Martin Gittleman
Martin Gittleman
551
Garrett did an outstanding, professional job for us. His expertise and knowledge made the re-fi process very smooth and effortless. I was amazed at how quickly the entire process from first call to closing went. if I or any of my adult children are I need of a mortgage or re-fi in the future I would use his services again and recommend him to them without hesitation.
Frederick Garcia
Frederick Garcia
551
Working with Garrett, was an excellent experience. This young man helped me in getting my condo, anyway he could. I thoroughly enjoyed working with him.
Richard Whitney
Richard Whitney
551
With companies that get the top ratings for customer service, you always wonder who and what their service is. If Garrett is the benchmark for what Rocket Mortgage is then Rocket Mortgage is an absolute customer service juggernaut, because Garrett appears to me to be an exception rather than the rule. Garrett embodies customer service and engineers all his encounters to amaze. One of the main ... With companies that get the top ratings for customer service, you always wonder who and what their service is. If Garrett is the benchmark for what Rocket Mortgage is then Rocket Mortgage is an absolute customer service juggernaut, because Garrett appears to me to be an exception rather than the rule. Garrett embodies customer service and engineers all his encounters to amaze. One of the main reasons we went with Rocket Mortgage was how easy Garrett made the process and how absolutely delightful he is.
From the start, Garrett advocates for the customer at every step of the way. He wants you to get a home and loan easy. No issue is too small and he takes absolute care of you. Garrett was always available even on weekends when any important issues occurred. Garrett would frequently check-in and treat my wife and I not just as customers but as friends. Garrett is a class act and takes time to hand-write personalized notes to see how you are doing in an age that people just see emails regularly fly. The customer is first in his eyes and the process is second. I appreciate that motif.
However, Garrett not only treats customers well like me, but he also works fabulously well with real estate agents and the seller through the house buying process. Like me, neither had worked with Rocket Mortgage before and the seller had actually raised concerned about working with an unknown lender. However, after several calls and encounters, they knew Garrett and by proxy Rocket Mortgage were the real deal and were excited to work with Garrett. Redfin and the seller were all impressed that rather than taking days or hours, Garrett resolved issues in mere minutes with completely control and empathy.
Garrett is my go to man and if I had to do another loan, Garrett would be where I start. He is top notch and provides an amazing first time home owner experience. I recommend him to anyone. My wife and I are looking forward to our new house and welcoming a new child beneath its roof. Something that might not have occurred if Garrett had not always been on top of things over the weekend. He has two, very soon to be three, satisfied customers.Read MoreRead Less
Bonnie Walters
Bonnie Walters
551
Garrett worked hard to ensure our loan process went through on schedule. Thanks Garrett!
Kevin Domondon
Kevin Domondon
551
Garrett is the best..!! He made everything easy and understandable..Even though he's far away he made it seem like he was right there next to you the whole way ..! Great in communicating, it seemed like i knew the guy for years .. He took care of everything we had to do ,and all we really have to do was sign the papers..Thank you Garrett and will forever be grateful ..!!!
Bernardo Yolanda Domondon
Bernardo Yolanda Domondon
551
His excellent and good service👍👍👍
Antonio Torrico
Antonio Torrico
551
Mr. Garrett was always available, helpful and very knowledgeable through the whole process of my home refinancing with Rocket Mortgage.
Mindy Chamness
Mindy Chamness
551
This was my first time buying a home and Garrett made everything easy. Always there to answer my questions and to ease my fears. Could not have done this without him.
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