Guillaume Kruger

Detroit, MI

NMLS 1731290

President's Club Banker

Guillaume's Reviews

Richard Reinhardt
We have refinanced a few times with Rocket Mortgage. You will receive numbers from the banker and then get different numbers before settlement. Each time we have to call the banker and get them to fix the numbers. Guillaume fixed the numbers just as previous bankers have for us. So in the end everything was fine. I just wish that Rocket Mortgage kept better track of what everyone was saying ...We have refinanced a few times with Rocket Mortgage. You will receive numbers from the banker and then get different numbers before settlement. Each time we have to call the banker and get them to fix the numbers. Guillaume fixed the numbers just as previous bankers have for us. So in the end everything was fine. I just wish that Rocket Mortgage kept better track of what everyone was saying and the bankers didn't have to go back and fix things. Which they will do and Guillaume did as well.Read MoreRead Less
Doris Artis
Professional and patient. A very nice individual. Thank you for your assistance. He is also truthful.
David Guenther
I have done many mortgage deals over the years and 3 with Rocket Mortgage. Guillaume just completed my third. By far thee best service experience I have ever had with a mortgage. Guillaume was efficient, polite, knowledgeable and willing to go the extra mile. I think start to finish it took only about two weeks to close. Best mortgage I have ever had.
Avery Awmiller
What a nice experience with Kruger (as he likes to be called :) ). He was very helpful explaining the questions I had and was available through the process to clarify anything that I needed! Knowledgeable, personable, and super helpful ! 5 stars for Kruger!!
John Harr
G. Kruger did a great job to get us through the refi process. He let us know up front how the refi would work and called to check on us throughout the process.
Colin Seal
Guillaume was fantastic. We were not intending to re-finance, but after he spent almost 30 minutes on the phone with my wife and I reviewing numbers, he helped save us a lot of money! I am glad he was the person we got to work with, no BS, just numbers, and great customer service.
Anna Bielz-Meldrum
He was very friendly. Took time to help me with the computer end of things. Will reamend him to any one I know looking for a loan.
Kristin Walker-Smith
Mr. Kruger was incredible! I worked with him on a refinancing proposal. He was knowledgeable, friendly, professional yet personable, kind and just easy to work with. He was quick with his processing and answers, and did what he said he would do. It was a pleasure to work with him. We were not able to get a payment lower than my current lender but I will keep his contact info and he'll be my ...Mr. Kruger was incredible! I worked with him on a refinancing proposal. He was knowledgeable, friendly, professional yet personable, kind and just easy to work with. He was quick with his processing and answers, and did what he said he would do. It was a pleasure to work with him. We were not able to get a payment lower than my current lender but I will keep his contact info and he'll be my first call next time I'm looking for any mortgage products. I can firmly say that you will not be disappointed with the service you receive working with Kruger and he'll even make your day a little more cheerful :)Read MoreRead Less
Johnnie Fowler
Guillaume was very patient ,professional he made sure i understood all the steps of the refinance process he made the process easy.i would recommend him to my friends
Buddy Boyd
Took time to understand my personal needs and was able to help me financially to make it through the next year.