Hamlet Gonzalez

Phoenix, AZ

NMLS 1731187

President's Club Banker

Hamlet's Reviews

Jamie Bingaman
Hamlet was Awesome!! He helped us get our 1st home and he kept us updated he got us amazing rates and he kept in contact about everything that was going on I would recommend if your looking for a house or a loan or anything he is the guy you want to help!! Thank you Hamlett!!
Gina Faranda-Titus
Hamlet went above and beyond! A true professional with a kind heart!
Gerry Den Ouden
Hamlet was fantastic once again. On top of his communication, super easy to work with.
Juan Ridgeway
Hamlet is an absolute legend! He works very hard and is a master of his craft. I had to change my loan from a primary resident to an investment loan and Hamlet made it happen quickly! Promote this man, NOW!
Julie Cones
Always took the time to answer my questions, no matter how silly it was!!
Joe Crane
Follow through was strong and on time.
Kari Midkiff
Very pushy to do business with me. I already have a mortgage and we are looking to move out of state. A telemarketing type person called and then Hamlet jumped in asking a bunch of questions about our plans. I was with my 2 year old and couldn't just go over my life plan with him. He kept pushing to see if he could get my information so i can get pre-approved for a loan on the new house. The ...Very pushy to do business with me. I already have a mortgage and we are looking to move out of state. A telemarketing type person called and then Hamlet jumped in asking a bunch of questions about our plans. I was with my 2 year old and couldn't just go over my life plan with him. He kept pushing to see if he could get my information so i can get pre-approved for a loan on the new house. The caller ID said "telemarketer" and he wanted me.to give my birthdate and ssn off the fly... I don't think so!Read MoreRead Less
Hamlet Gonzalez
Reply from Hamlet Gonzalez:

Dear Kari,

Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. It will be my ...Dear Kari,

Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Caroline Reich
Hamlet was extremely helpful and went the extra mile to assist me in the home buying process.
Nancy Eggen
Hamlet was alway available to answer my questions. He did not beat round the bush he was straight forward about what my costing was going to be. The process was smooth and easy. I am looking forward to working with Rocket Mortgage.
Steve Logan
Hamlet was knowledgeable and helpful throughout the process. Although he has a lot to do he was never to busy to answer questions and tell us what was going on. He made the process seem easy.
Steve