Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

Ken Ryan
Heather Santos is outstanding on several levels. She is incredibly responsive and ALWAYS available to help and answer questions. Heather is very knowledgeable, strategic and understands priorities. She is upfront, honest and keeps things simple in what is often a complicated and time sensitive stressful process. I don't even call anyone else when I need a loan because of her. I've used heather on...Heather Santos is outstanding on several levels. She is incredibly responsive and ALWAYS available to help and answer questions. Heather is very knowledgeable, strategic and understands priorities. She is upfront, honest and keeps things simple in what is often a complicated and time sensitive stressful process. I don't even call anyone else when I need a loan because of her. I've used heather on several loans now and would highly recommend Heather to anyone interested in obtaining a loan.Read MoreRead Less
Ashish Chhaparwal
Heather is outstanding, amazing to work with and most important gets things done. She will go out of her way to pull things together in different departments. Have done four loans with her and would love to work with her again.
Eric Plaisance
Heather made the process of refinancing our home an incredibly simple process. It is clear that she and her team worked extensively to help us. I was so impressed with her patience and professionalism as we considered our options and am thankful to Heather for helping us to make this happen.
David Price
She did an awesome job in helping us complete the loan process. One of the best I’ve ever had. Thanks!
Teresa VAn GEem
Heather was very patient and walked me through the process seamlessly. She was on top of every step and was understanding when I had to postpone the process due to some inheritance issues. She was diligent in every way....I never felt "bugged" or "hounded" by her at all. And she was professional and knowledgeable! Thank you Heather!!
Michelle Milunovic
Heather was very responsive and professional.
Dennis Rankin
Extremely easy transaction! Had some paperwork issues on my end but Heather & team were patient and my HELOC went smooth. Easier than dealing face to face with a typical loan at a bank or lending institution. Answered phone calls immediately or called back within minutes. Would highly recommend.
Terrence Chow
Heather has helped us with two loan refinancing. She was resourceful and creative. Heather was very knowledgeable with the approval process. We are blessed to have her assisted us with the process. I highly recommend Heather!
Laurel Wright
Heather was very responsive to our questions and was very prompt in getting documents to us and responding to those we sent to her. I would highly recommend her!
Daisy Lei
Heather is the best. She guided us thru the refinancing processing seamlessly. She is knowledgeable and responsive. Definitely, you will have the best experience when you refinance with Heather.