Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

Rosalie Reed
Heather was very helpful and informative about my loan. She kept me up to date on what was happening and where I was with the loan . I appreciated her friendliness all during our communications.
Thank you again Heather, Rosalie Ulloa Reed
Kathleen Petersen-Gonzales
Heather Santos has been my go to for all our home loan needs for the past 5+ years. We have a handful of properties, including our primary residence and rentals. We've refinanced properties and have a home equity line. Our income is complicated with multiple businesses and Heather has it nailed down, making the approval process seamless. I don't consider any other lender and highly recommend ...Heather Santos has been my go to for all our home loan needs for the past 5+ years. We have a handful of properties, including our primary residence and rentals. We've refinanced properties and have a home equity line. Our income is complicated with multiple businesses and Heather has it nailed down, making the approval process seamless. I don't consider any other lender and highly recommend using Rocket Mortgage and Heather for any/all mortgage needs.Read MoreRead Less
Paras Fancy
Heather did a great job for when I needed to update my HELOC. She is courteous, responsive and helpful as I navigated the process. I would recommend her to anyone in need of a HELOC.
Kristy Franklin
Very professional. Easy to reach.
Tricia Castellanos
Easy to work with and made experience easy.
John O'Hara
Heather has been there for me through 2 refi's and one full mortgage application. She's always been thorough, pleasant and well-versed in every aspect of the relationship. It's truly a pleasure, and always seems like a "breeze" to deal with her.
Eliane Endersby
I have dealt with Heather now for about 3 times and she has been amazing. Each time has been very prompt about returning calls, following it up, and making the whole process feel effortless. I was a bit skeptical about getting all my finances online without seeing someone face to face, but Heather really put me an easy and I have recommended her to friends and equal reported results. Thanks ...I have dealt with Heather now for about 3 times and she has been amazing. Each time has been very prompt about returning calls, following it up, and making the whole process feel effortless. I was a bit skeptical about getting all my finances online without seeing someone face to face, but Heather really put me an easy and I have recommended her to friends and equal reported results. Thanks Heather!!!

~Eliane.Read MoreRead Less
Jim DuBoyce
THeather is a real professional. She guided us through the application process and answered all of our questions. This was the second time we worked with Heather and will work with her in the future.
Benson Huang
Heather is very effective and responsive helping me close the loan in a timely manner. She is the best!
Arlene Tom
Heather and her team were always incredibly responsive and constantly following up with me to ensure I was completing my tasks on time. Having a total electronic process was a little new but she made the process very efficient.
June Lovelace
This is now the second time that I have refinanced my loans with the Rocket Mortgage Team. I was so happy to see that Heather was still with the organization offering her wonderful drive and commitment to serving her customers both prior to and following the actions necessary to move things along at a very satisfying rate.