Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

Rosalie Reed
Heather was very helpful and informative about my loan. She kept me up to date on what was happening and where I was with the loan . I appreciated her friendliness all during our communications.
Thank you again Heather, Rosalie Ulloa Reed
Donald Palmer
Professional and knowledgeable and compassionate.
Ann Verona
Fabulous service. She made refinancing almost fun. Very quick and reassuring. She delivered exactly as she said she would do; always returned calls the same day. Loved working with her and have already recommended her to friends.
Chandrasekhar Natarajan
Heather was prompt in responding, guiding me in the process. Understood my background and was clear about next steps. It was a pleasure working with her.
Chia-Ho Lee
Heather knows her work very well and can quickly and efficiently answer all my questions and provide good suggestions. He is also a good liasion between me and other Rocket Mortgage department to make the progress of the loan application smoothly.
Joel Kim
Was very quick in responding. Was very knowledgeable and also worked with me to get the whole process done in a very timely manner
Michael Quint
Heather made it very easy to do the docs, and get everything in order. Her gentle reminders were just what I needed to complete the application. I highly recommend Heather for her kind voice, her organization abilities, and her patience. Need help to get started? Then Heather is the one for you!
Nancy Clewis Anthony
Heather was extremely helpful and professional during our loan process, she made the process very stress free. . . and quick!
Tammy Kuenzi
Heather has always been very helpful and professional. We have worked with Heather on a couple of refinances. She was always proactive in getting the necessary documentation. We enjoyed working with Heather.
Robert Knapp
what I expected was timely service, updates in the process and trouble shooting skills throughout from application to closing and Heather delievered!!
Carolyn Dudley
Responsive. Courteous. Professional. Knowledgeable. She was great to work with!