Iman Zigman

Detroit, MI

NMLS 1295363

Triple Crown Banker

Iman's Reviews

William Nelson
Iman was the best! Very grateful to have worked with such a great banker that helped me every step of the way! She was very responsive every time I needed answers and let me know when something needed to be done! Thanks and I highly recommend her!
Amy Bradford
Iman was extremely responsive and built rapport with me quickly with her sincere and knowledgeable approach. I highly recommend her to assist/facilitate in the home buying process. She made herself available even on nights and weekends to answer and assist us with any questions or concerns.
Despina Johnson
Iman was very helpful throughout the entire process of purchasing my home. She went beyond by closely coordinating the entire team and stepping in to make my process simple and with ease.
I would highly recommend Iman as your banker.
Rosanne Roberts
We are so grateful to Iman for her assistance through the mortgage application. She was knowledgeable, professional and patient, responding to all of our questions and concerns. Iman also sent reminders when a document needed our attention or response. I would be happy to recommend Iman and Rocket Mortgage to anyone who is considering buying a house. Iman made the progress seem easy and we ...We are so grateful to Iman for her assistance through the mortgage application. She was knowledgeable, professional and patient, responding to all of our questions and concerns. Iman also sent reminders when a document needed our attention or response. I would be happy to recommend Iman and Rocket Mortgage to anyone who is considering buying a house. Iman made the progress seem easy and we felt that she had our best interests in mind.Read MoreRead Less
Peter Quiros
Excellent representative!! Very helpful.
Ashley Trinidad
Iman has been AMAZING to work with. We quickly needed a preapproval letter to go take a look at a house that just had been listed. She pulled all the information needed and gave us ALL of our options. She recommended which one she would go with but left the decision up to us. She was always quick to respond and was able to rewrite our preapproval letter on a moments notice. Between her promptness ...Iman has been AMAZING to work with. We quickly needed a preapproval letter to go take a look at a house that just had been listed. She pulled all the information needed and gave us ALL of our options. She recommended which one she would go with but left the decision up to us. She was always quick to respond and was able to rewrite our preapproval letter on a moments notice. Between her promptness and my realtor, we were able to secure the house we really wanted while being able to come in competitively.
Iman always responded promptly and full of detail. She’s everything we needed in a point of contact, especially as first time home buyers. Moving forward, if we ever purchase again or need to recommend someone - she’s at the top of my list.Read MoreRead Less
John Nickle
Canadian purchaser with rental income. Now lives and works in the United States. Said that they could get it done, then came back and said they couldn't, then said they could but there would be a delay of closing, then said that things had been escalated to a special person but it would be a couple of days. Said not a Thursday responds but maybe a Friday response but definitely a Monday ...Canadian purchaser with rental income. Now lives and works in the United States. Said that they could get it done, then came back and said they couldn't, then said they could but there would be a delay of closing, then said that things had been escalated to a special person but it would be a couple of days. Said not a Thursday responds but maybe a Friday response but definitely a Monday response. I hunted her down on Wednesday to be told by her that the escalation team had not even taken a look at the file and suggested that I might want to look elsewhere for a loan for this client as they are covered up and running behind on making mortgages. I have used Rocket Mortgage for many clients and have been in the real estate business in Atlanta for over 30 years. Complete case up customer no service. With lack of follow up to boot.Read MoreRead Less
Iman Zigman
Reply from Iman Zigman:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that our Client Relations team has reached out to you regarding...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that our Client Relations team has reached out to you regarding your concerns and you are working with our solutions team as well. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Steve Skipworth
Iman was fantastic to work with from day one to closing. She stays on top of every issue and was always honest and candid. She is truely a 5 Star performer!
Cj Harris
From a customer service standpoint, Iman is fantastic. She followed up on her appointments just like she said she would. She was very kind and didn't make me feel like she didn't want to help. She did work to get a better interest rate than other lenders but the points on the mortgage were higher as a result. I felt like I had to push more than I'd like to find this part out. She did, however, let...From a customer service standpoint, Iman is fantastic. She followed up on her appointments just like she said she would. She was very kind and didn't make me feel like she didn't want to help. She did work to get a better interest rate than other lenders but the points on the mortgage were higher as a result. I felt like I had to push more than I'd like to find this part out. She did, however, let me know the mortgage points and she did offer suggestions on what we could do to lower that which I was interested in especially with having excellent credit. I'd work with her again for sure. :-)Read MoreRead Less
Tyler Patterson
Iman did a fantastic job helping us close the deal and get an awesome interest rate! She was very responsive and timely even on weekends when we ended up getting our accepted offer. There was a lot of uncertainty and change during the COVID-19 period, but Iman put our nerves at ease and made sure we knew what to expect every step of the way. We are very happy customers because of Iman. I’d work ...Iman did a fantastic job helping us close the deal and get an awesome interest rate! She was very responsive and timely even on weekends when we ended up getting our accepted offer. There was a lot of uncertainty and change during the COVID-19 period, but Iman put our nerves at ease and made sure we knew what to expect every step of the way. We are very happy customers because of Iman. I’d work with her again in a heartbeat.Read MoreRead Less