Jacki Thompson

Detroit, MI

NMLS 1097107

Triple Crown Banker

Jacki's Reviews

Lucas Araki
Responsive and made the process easy.
Lynn Rene Przytulski
Jacki was fantastic! I had SO many questions and she never rushed me, always took time for me, and always had the answers I needed. Jacki truly was a huge part of why our home purchase went so smoothly! I would definitely recommend her services. She’s whip smart, patient, and very attentive to client needs.
Frances Lenzo Spinelli
Jacki was awesome! She would explain what was needed, and help put the paperwork in order. Always followed up with a phone call or email to let me know what to do next. Working with Jacki was the easiest part of the mortgage process.
Shannon McElroy
Jacki was fantastic. She was quick to respond, patient and understanding, always willing to answer questions and never made me feel like I was asking a stupid question. She is the only reason I continued the process with Rocket Mortgage!!!
Christopher Romero
What a pleasure to work with Jacki, always made herself available for any questions I had and responded quickly, I had a great experience and made the process go smoothly for us.
Tim Knipp
Jacki worked diligently to make my mortgage shopping experience the best it could be. She answered every inquiry quickly and returned my calls every time I had to leave a message. I could not have asked for a better service representative.
Josh Coyle
Very friendly, answered any questions asked. Made borrowing process easy.
Teresa Bradley
Jacki was wonderful. My husband and I filled out the generic Rocket Mortgage application, and got the instant decision we need more information." That is when Jacki took over. She was our banker. Our initial consultation was at 8:05 am, no less. She found out our goals and what we felt comfortable with, not just what we could afford! She kept my husband and I informed every step of the way, was ...Jacki was wonderful. My husband and I filled out the generic Rocket Mortgage application, and got the instant decision we need more information." That is when Jacki took over. She was our banker. Our initial consultation was at 8:05 am, no less. She found out our goals and what we felt comfortable with, not just what we could afford! She kept my husband and I informed every step of the way, was very clear in her communications and we were delighted. The whole process was wonderful and I would refer anyone to Rocket Mortgage and especially, Jacki Thompson.Read MoreRead Less
James Bennett
Did excellent job in keeping me informe on process and what was occuring..
Alma George
Well Jacki was my first encounter with Rocket Mortgage ! Right off the bat she eased my anxiety over having to go through a 'loan' process. She was so kind & patient, personable and available at ALL times for me, keeping me reassured, confident and at ease during the entire process. I would absolutely refer Rocket Mortgage to family and friends and I'd just hope and pray that it be Jacki whom ...Well Jacki was my first encounter with Rocket Mortgage ! Right off the bat she eased my anxiety over having to go through a 'loan' process. She was so kind & patient, personable and available at ALL times for me, keeping me reassured, confident and at ease during the entire process. I would absolutely refer Rocket Mortgage to family and friends and I'd just hope and pray that it be Jacki whom they'd find !! Thank you Jacki, honey, You have been a huge blessing to me and my son!!Read MoreRead Less