Jacki Thompson

Detroit, MI

NMLS 1097107

Triple Crown Banker

Jacki's Reviews

Lauren Reno
Jacki was great and very helpful! She was always right there when we needed her.
Angie Zee
It’s my absolute pleasure to recommend, Mrs. Jacki Thompson. As I reflect on our experience, my family and I were quite stressed at the thought of purchasing a new home, for as exciting as it all may seem once we started the process it looked very intimidating. Working with Jacki was the best decision our family made.

Jacki is a very caring individual, and extremely knowledgeable with the ...It’s my absolute pleasure to recommend, Mrs. Jacki Thompson. As I reflect on our experience, my family and I were quite stressed at the thought of purchasing a new home, for as exciting as it all may seem once we started the process it looked very intimidating. Working with Jacki was the best decision our family made.

Jacki is a very caring individual, and extremely knowledgeable with the regulations and requirements needed to process a loan. All our questions were answered and explained through the entire process, her professionalism and promptness greatly eased any concerns. She was available to us via email, phone, text and chat! Which was unbelievably convenient for a working family always on the go.

Mrs. Thompson is honest and dependable. We felt she genuinely had our families best interest in mind through this major event in our lives. This is something we will be forever grateful for. Along with Jacki’s undeniable talent, she has always been an absolute joy to work with. Without a doubt, I confidently recommend Jacki Thompson for any loans. While our experience with the entire company was amazing, Rocket Mortgage is very lucky to have Jacki Thompson as a team member, our family will never look to anyone else.

Respectfully, Ryan and Angela Zavalney Read MoreRead Less
Lillian Murray
Jacki was the best part of the process. She is very knowledgable and a pleasure to deal with. I wish she was with me the whole way.
James Ventre
Flawless service provided. Jackie was on top of my loan the entire time and gave me confidence that we were progressing properly.
Elizabeth Haskins
She was helpful and responsive. Thank you!
Leah Clark
Jacki is very good at her job! She made the entire remortgaging process a breeze. She made me feel completely comfortable and confident in our decision to work with Rocket Mortgage. I will recommend her to any and everyone.
Katherine Glore
Jacki was on top of it. At every point in our loan process she was efficient, quick, friendly, knowledgeable - plus everything else you want your loan person to be. Later in the process when we were having issues with a third party vendor (the appraisal service) that were delaying closing she popped up to help again even though the problems weren't with Rocket Mortgage! I would recommend her ...Jacki was on top of it. At every point in our loan process she was efficient, quick, friendly, knowledgeable - plus everything else you want your loan person to be. Later in the process when we were having issues with a third party vendor (the appraisal service) that were delaying closing she popped up to help again even though the problems weren't with Rocket Mortgage! I would recommend her highly. We have bought 5 houses now and she (and Dominque) made Rocket Mortgage the best experience yet. I don't think I would ever wonder who to use next time! Read MoreRead Less
Tim Calleja
Jacki was great to work with! I had a really great experience working with Jacki and Rocket Mortgage! Would def go through then again! Jacki was very easy to talk to and quick to respond to any questions. Thank you Jacki -- Tim & Jennifer
Danielle Edwards Real Estate Professional
The Best...Customer Service was what we all should Expect!!!
Thanks Jacki your a Rock Star!
Pete Doran
Jacki was awesome to work with during the difficult early stages of the loan process. She made everything easy to understand and let me know exactly what was needed by when.