Jacob Potrzuski

Detroit, MI

NMLS 1866665

Executive Banker

Jacob's Reviews

Claudia Franklin
Jacob was one of the best we have worked with on closing a home. He was quick to respond and extremely productive. We needed to move quick and he had everything done quicker than we could have hoped. I would highly recommend him for home buying.
Nick Coburn
This was my first time buying and I couldn’t have had a better lender than Jacob. He went above and beyond to look out for me not only from a customer standpoint but also a person standpoint. He’s extremely easy to work with and explains everything in detail so you’re not feeling confused during the buying process. Would recommend to everyone Jacob rules!
Chloe Deschamps
Jacob was seriously an angel sent to us during this whole process. We found him after having a difficult experience with our original lender, and switching to him was one of the best decisions we made. He helped us so much, explained everything to us, answered all of our questions, and really made us feel like he actually cared about us. It honestly felt like he was buying the house for himself ...Jacob was seriously an angel sent to us during this whole process. We found him after having a difficult experience with our original lender, and switching to him was one of the best decisions we made. He helped us so much, explained everything to us, answered all of our questions, and really made us feel like he actually cared about us. It honestly felt like he was buying the house for himself because he cared about every little detail and every dollar just as much as we did. Buying a home is stressful no matter what, but Jacob made the process so much easier and always helped us understand what was going on and what our options were. We truly feel like we have our home because of him, and we are so grateful for everything he did for us. I would recommend him to anyone.Read MoreRead Less
Brad DeMoss
I don't think that I could ever explain how Jacob Potrzuski exceeded my expectations. I had worked with a previous lender on 4 different home loans previous to Rocket, but decided to give them a try at the suggestion of a co-worker. I was paired with Jacob and he immediately made me feel like one of his most valued customers. We had many hurdles come up while going through the buying process ...I don't think that I could ever explain how Jacob Potrzuski exceeded my expectations. I had worked with a previous lender on 4 different home loans previous to Rocket, but decided to give them a try at the suggestion of a co-worker. I was paired with Jacob and he immediately made me feel like one of his most valued customers. We had many hurdles come up while going through the buying process and Jacob was available throughout the entire process to answer questions, and provide assurance to us when things were stressful. Everything that he did was handled so quickly and efficiently. Even though I had challenges from my side of things, Jacob made this loan process the best that I have ever had. His communication and responsiveness is something that I have never experienced before. His knowledge and experience are also invaluable. He made me feel like I was his only customer, even though I'm sure that he was busy with other loans as well. Well done Jacob and Rocket Mortgage. I will be a lifetime customer and will recommend you to anyone.Read MoreRead Less
Ken Tellier
I wish I could give 10 stars, my son Chris and I contacted Rocket to get a mortgage, to say it was a little nerve racking would be an understatement, the idea of requesting 100's of thousands of dollars is not easy but from the moment of our first inter action with Jacob we were made to feel at ease.
He vowed right from the start he would make our dream of owning a home a reality. We just closed...I wish I could give 10 stars, my son Chris and I contacted Rocket to get a mortgage, to say it was a little nerve racking would be an understatement, the idea of requesting 100's of thousands of dollars is not easy but from the moment of our first inter action with Jacob we were made to feel at ease.
He vowed right from the start he would make our dream of owning a home a reality. We just closed on our house this morning and Jacob is texting us congratulations and making sure we don't become strangers, to Chris and I Jacob isn't only a business partner but he is considered family. We will be forever grateful and to anyone considering buying a home Jacob goes above and beyond to make your dream come true. THANK YOU Jacob...Read MoreRead Less
Nikki Bethea
After3 months of games and frustration with another Lender we called Jacob. We were trying to get our daughter to move to SC where we live because of health problems. Jacob was able to get our loan taken care of in record time. We had a deadline to meet that was extremely short because of the other lender. I can't ell you how amazing he was. He was on it day and night even weekends to help ...After3 months of games and frustration with another Lender we called Jacob. We were trying to get our daughter to move to SC where we live because of health problems. Jacob was able to get our loan taken care of in record time. We had a deadline to meet that was extremely short because of the other lender. I can't ell you how amazing he was. He was on it day and night even weekends to help us. He is an Angel sent to us in a very difficult time. Can't thank him enough. We will definitely use him in the very near future for our other daughter. Thank you, Jacob, from the bottom of my heart.Read MoreRead Less
Gail Keyes
Jacob is extraordinary. I consider him a family member tho i probably trust him more than some of my family members He was always available with any of my concerns and played a role in helping me during closing He is compassionate and educated O will continue to utilize his services I recommend him highly
Floss IE
This was my second time working with Jacob, this time for a refinance, and once again he was outstanding. He made the entire process smooth, stress-free, and easy to understand. Jacob was always responsive, professional, and took the time to answer all of my questions. His knowledge and dedication gave me complete confidence throughout the process. I truly appreciate all of his hard work and ...This was my second time working with Jacob, this time for a refinance, and once again he was outstanding. He made the entire process smooth, stress-free, and easy to understand. Jacob was always responsive, professional, and took the time to answer all of my questions. His knowledge and dedication gave me complete confidence throughout the process. I truly appreciate all of his hard work and highly recommend Jacob to anyone looking for an exceptional mortgage loan officer. Thank you for another great experience!Read MoreRead Less
Chad George
I cannot say enough great things about Jacob Potrzuski at Rocket Mortgage. Jacob is a true home loan expert and made the entire mortgage process smooth, stress-free, and easy to understand from start to finish.

His communication was outstanding throughout the process. He was always available to answer questions, explain options, and provide updates every step of the way. Jacob’s knowledge of the ...I cannot say enough great things about Jacob Potrzuski at Rocket Mortgage. Jacob is a true home loan expert and made the entire mortgage process smooth, stress-free, and easy to understand from start to finish.

His communication was outstanding throughout the process. He was always available to answer questions, explain options, and provide updates every step of the way. Jacob’s knowledge of the mortgage industry is exceptional, and his guidance gave us complete confidence in every decision we made.

What sets Jacob apart is that he genuinely cares about his clients. He goes above and beyond to make sure everything stays on track and that there are no surprises. His professionalism, attention to detail, and commitment to customer service are second to none.

Because of the incredible experience we had, I have already referred my daughter and son-in-law to Jacob for their mortgage needs. There is no higher recommendation I can give. If you’re looking for someone who is knowledgeable, trustworthy, responsive, and truly dedicated to helping his clients, Jacob Potrzuski is the person you want in your corner.

Thank you, Jacob, for making our home financing experience such a positive one. You have earned a customer for life!Read MoreRead Less
Brandon Oliverson
Jacob was the perfect guy to work with for obtaining a mortgage. He made the process so more easier and way less stressful then other competitors tried to make it. Can not recommend Jacob enough