Jacob Rutila

Detroit, MI

NMLS 1238333

President's Club Banker

Jacob's Reviews

Monica Hill
Had to get another Mortgage agent from rocket mortgage because he doesn't respond to calls or texts messages when its your first time being a homeowner you need someone who going to response to your questions in the process and was ask to contact my realtor my realtor was waiting for response or to be clue in on for days I wouldn't recommend him. Well I hope we have a better experience with our ...Had to get another Mortgage agent from rocket mortgage because he doesn't respond to calls or texts messages when its your first time being a homeowner you need someone who going to response to your questions in the process and was ask to contact my realtor my realtor was waiting for response or to be clue in on for days I wouldn't recommend him. Well I hope we have a better experience with our new mortgage agent.Read MoreRead Less
Jacob Rutila
Reply from Jacob Rutila:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less

Tawnee Helmkay
Jacob was great! He was super responsive and answered all my questions as a first-time home buyer. Made the process super easy!
Connor Harte
Jacob is a great guy who responds to questions quickly and makes the process super smooth. Highly recommend Jacob!
Kate Trosterud
Jacob and the team at Rocket made the process so seamless and easy. We would highly recommend them.
Adah Chachere
Jacob was super attentive and made the whole first-time home buying experience as easy as possible. There was so much going on and so much to do, but I didn't feel nervous because Jacob and his team at Rocket took care of me. Very appreciated!
Steven Hijirikawa
Everything went smoothly and quickly. One minor problem (not their fault, it was on the seller's end) but I was informed of it quickly and able to solve it before closing. Overall, a good experience for a first time home buyer like me.
Ashley Allston
Jacob was great, easy to work with. Helpful and really walked me through the entire process.
Monica Claire Antonie
Jacob guided me through the seamless process of applying for a loan with his impressive knowledge and his calm demeanor. He was prompt at responding to my questions. The whole experience was much easier than I had anticipated because of Jacob's excellent communication skills.
Joe Vincent
We worked with Jacob for about a month with our mortgage. Jacob made himself available when we had questions and was always kind and patient. Jacob made communication easy through text messages and emails and always responded within a short period of time. He was even able to get us to close a couple weeks ahead of schedule
Moshe Choudary
Jacob is very knowledgeable and walks me through every detail and helps me choose the best rate.

I would highly recommend Jacob's service at Rocket.