Jacob Sapolin

Detroit, MI

NMLS 2001398

President's Club Banker

Jacob's Reviews

Maddy Kaminsky
Jacob was so wonderful to work with. He was so patient and kind with us as first time home buyers. He was also very quick with responses and accommodating to our needs.
Lawrence Dove
It was a joy and pleasurable privledge to work with Jacob Sapolin throughout the entire loan process. Jacob's communications skills were always timely and informative. He always exhibited professional courtesy and patience with our numerous questions and concerns. He was quick to return phone calls and provide needed answers. From start (Sept 2023) to finish (March 2024) Jacob stayed faithfully ...It was a joy and pleasurable privledge to work with Jacob Sapolin throughout the entire loan process. Jacob's communications skills were always timely and informative. He always exhibited professional courtesy and patience with our numerous questions and concerns. He was quick to return phone calls and provide needed answers. From start (Sept 2023) to finish (March 2024) Jacob stayed faithfully with us until we crossed the finish line. Numerous thanks to Jacob and the Rocket Mortgage team. Well done!Read MoreRead Less
Daniel V
Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace you with for like ten minutes and my oatmeal has gotten cold. Lol.
Listing a condo in Pensacola, FL and uprooting 350 miles away to Jacksonville can be stressful enough on its own. Add in employment ...Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace you with for like ten minutes and my oatmeal has gotten cold. Lol.
Listing a condo in Pensacola, FL and uprooting 350 miles away to Jacksonville can be stressful enough on its own. Add in employment changes and that makes the process entertaining. Toss in an energetic Australian Sheppard and now you have a balancing act. Compressing this into a limited time window is a recipe for disaster. Having the house that you traversed the state to see and almost broke your body in the process of securing, fail the inspection. And, when you are at that critical intersection of time when you are permanently leaving one job and selling your home but if you do not have a home to move to, then you can not relate the start date to the new company. Furthermore, if you do not have a new job then should you leave your current? Insert Jacob's calm demeanor, the best real-estate agent ever, and a quick cry we regrouped and found a house!! Not only that but it was our favorite house and we closed earlier than originally expected!! Great team!Read MoreRead Less
Hannah Ahart
I had the pleasure of working with Jacob during the process of buying my home, and I can't recommend him enough! He was incredibly kind, personable, and made the entire experience smooth and stress-free. Whenever I had a question or needed assistance, he was super responsive and always took the time to explain things in detail. It's rare to find someone who truly cares about your needs, and Jacob ...I had the pleasure of working with Jacob during the process of buying my home, and I can't recommend him enough! He was incredibly kind, personable, and made the entire experience smooth and stress-free. Whenever I had a question or needed assistance, he was super responsive and always took the time to explain things in detail. It's rare to find someone who truly cares about your needs, and Jacob went above and beyond to make sure I felt comfortable and informed every step of the way. Thank you for making my home-buying journey such a positive one!Read MoreRead Less
Rose Murphy
Jacob was a pleasure to work with on my mortgage. He provided various options based on different scenarios, and then worked with me to get the best deal. He was courteous, confident, and knowledgeable as well as being available. I highly recommend him.
KIM BOONE
Jacob was true to his words. I told him what I wanted in a home mortgage (My Bank would not help) and how much I had to bring to the table and he said Rocket Mortgage could accommodate MY needs. What we discussed and the dollar amounts on day one were spot on and within a few hundred dollars on closing day.
Roger Hayes
Jacob did an amazing job in handling my loan process. To say there were some glitches caused by the seller and appraiser would be an understatement. However, Jacob met each and every problem head on and handled them. Always pleasant to deal with. Jacob deserves a raise!
Jason Tatka
Jacob was responsive and timely in his contacts, and return of email/phone/text. He was very knowledgeable; and perhaps above all, very helpful. No doubt, a great professional! Would always recommend him and his Rocket Mortgage team!
Tracey Satterlee Armstrong
Jacob was amazing! He said he’d get us a loan and be sure that we closed and he did exactly what he said. He answered our calls and texts promptly, even after hours. He was always professional and very knowledgeable. His level of customer service is top notch. Would definitely recommend working with him!!
Krystal Payne
Jacob is AMAZING and I would give him 10 stars if I could. He worked with me to close on my home and the experience was exceptional from start to finish. From the beginning, Jacob assured me that he would work diligently to help close my loan quickly and I was pleasantly surprised that he over delivered on his promise. Jacob helped close the loan in only a few weeks - which is virtually unheard of...Jacob is AMAZING and I would give him 10 stars if I could. He worked with me to close on my home and the experience was exceptional from start to finish. From the beginning, Jacob assured me that he would work diligently to help close my loan quickly and I was pleasantly surprised that he over delivered on his promise. Jacob helped close the loan in only a few weeks - which is virtually unheard of for a residential mortgage in NYC! He demonstrated an impressive level of efficiency and expertise.

Throughout the process, Jacob was incredibly quick to respond to all of my inquiries, no matter how big or small. His prompt and clear communication made the entire experience smooth and stress-free. This level of service is rare and highly appreciated.

By far, this has been the best experience I've had closing a loan. Jacob's commitment to his clients, his responsiveness, and his ability to manage the process efficiently and effectively set him apart. I highly recommend Jacob – you will be in excellent hands.Read MoreRead Less