Jake Dittoe
Detroit, MI
NMLS 1282163
Triple Crown Banker
Julia Maiolo
5 Star service. Great to work with.
Jake's Reviews
Sandi Stewart
Jake was my first point of contact when the online application process got a little daunting. I explained what I was looking for and immediately he was able to give me options in order for me to make the decision that best suited my needs. I got the great refi. rate I was hoping for and Jake was there from start to finish. I loved that the majority of the application process could be done online and Jake was there every step of the way to be sure that I was submitting all the paperwork required. Jake made the entire process effortless and his efficiency to get everything completed in the time frame I needed was stellar! I would recommend him to anyone looking for a loan. Read MoreRead Less
Pat Dotson
I would give Jake 5+ stars. He inspired confidence in his ability to take care of business and he made certain that I understood each step in the process of refinancing my home. Also, I was impressed with the manner in which he maintained contact via phone calls and emails and I felt comfortable. knowing I could make personal contact with him with any questions. He is an excellent agent!
Ethan Whisenant
Nice guy with a good sense of humor. Very timely and patient with a novice such as myself
Marvin Colburn
Jake made refinancing of our home a breeze. what Jake told us about Rocket Mortgage and refinancing. was right down to the dates. plus the amounts he could work with us was upfront and honest. was a great pleasure working together.
Deborah Cole Rorer
Jake worked tirelessly to get my loan approved on time he called and kept me up-to-date on a regular basis I would recommend Jake at Rocket Mortgage for anyone looking for financing on their home
Judith Arkley
Jake was always available to answer our questions in a professional way. He led us through the process of buying our house in a way that made it easy for us.
Bill Costigan
Jake was excellent to work with. He was knowledgeable and made the process clear and easy to understand. He called often to check in on us and always responded when asked. It was a pleasure doing business with him and he inspired much confidence.
James Lyman
Jake did an excellent job of guiding us through the process of obtaining a loan from Rocket Mortgage. When he was not readily available we had a backup that could be contacted. Our only problem was with paper work with our pest inspection company and Jake helped getting that resolve.
John Gonyea
From our first contact we knew Jake was there to do everything he could to assist us in the most timely fashion possible. Whether it was via email, phone or through the online portal Jake either responded or let us know he was working on connecting us ASAP with the right person to answer our question. Honestly I can't recall a time where it took more than an hour to get the answer to a question we had posed. Usually it was much closer to immediate with regards to response times. That is very unusual in today's business climate and speaks volumes about the service of the company.
At no point did I ever feel pressured or in a position that if we didn't make an immediate decision Jake would just move on to the next customer. There are countless examples where Jake never complained and was more than happy to assist, albeit to upload required documents on our behalf or to walk us through the step by step process of getting our online portal setup initially. I was pleasantly surprised in this regard that after walking my wife through the process Jake was equally happy, willing and patient to repeat the same process with me immediately after.
His demeanor was top notch and he was a consummate professional from start to finish. He clearly knows the nuances of his chosen profession. Furthermore, I have found it to be an greater surprise that once the loan was completed Jake has and continues to be there for us. In short he continues to work as hard at making sure we are satisfied customers after the loan closing as he did to get us through the process initially. That is a rare quality these days and as a result it is because of Jake's continued efforts that I am recommending Rocket Mortgage to everyone I hear who is either considering refinancing or trying for their first mortgage.
As he has stated in a recent email, he is our mortgage broker for life. Based upon our experiences, of this I have no doubt and am comforted to know Jake will once again be there should we ever need to call on him for assistance.Read MoreRead Less
At no point did I ever feel pressured or in a position that if we didn't make an immediate decision Jake would just move on to the next customer. There are countless examples where Jake never complained and was more than happy to assist, albeit to upload required documents on our behalf or to walk us through the step by step process of getting our online portal setup initially. I was pleasantly surprised in this regard that after walking my wife through the process Jake was equally happy, willing and patient to repeat the same process with me immediately after.
His demeanor was top notch and he was a consummate professional from start to finish. He clearly knows the nuances of his chosen profession. Furthermore, I have found it to be an greater surprise that once the loan was completed Jake has and continues to be there for us. In short he continues to work as hard at making sure we are satisfied customers after the loan closing as he did to get us through the process initially. That is a rare quality these days and as a result it is because of Jake's continued efforts that I am recommending Rocket Mortgage to everyone I hear who is either considering refinancing or trying for their first mortgage.
As he has stated in a recent email, he is our mortgage broker for life. Based upon our experiences, of this I have no doubt and am comforted to know Jake will once again be there should we ever need to call on him for assistance.Read MoreRead Less