Jake Dittoe

Detroit, MI

NMLS 1282163

Triple Crown Banker

Jake's Reviews

James Lyman
Jake did an excellent job of guiding us through the process of obtaining a loan from Rocket Mortgage. When he was not readily available we had a backup that could be contacted. Our only problem was with paper work with our pest inspection company and Jake helped getting that resolve.
John Gonyea
From our first contact we knew Jake was there to do everything he could to assist us in the most timely fashion possible. Whether it was via email, phone or through the online portal Jake either responded or let us know he was working on connecting us ASAP with the right person to answer our question. Honestly I can't recall a time where it took more than an hour to get the answer to a question we...From our first contact we knew Jake was there to do everything he could to assist us in the most timely fashion possible. Whether it was via email, phone or through the online portal Jake either responded or let us know he was working on connecting us ASAP with the right person to answer our question. Honestly I can't recall a time where it took more than an hour to get the answer to a question we had posed. Usually it was much closer to immediate with regards to response times. That is very unusual in today's business climate and speaks volumes about the service of the company.

At no point did I ever feel pressured or in a position that if we didn't make an immediate decision Jake would just move on to the next customer. There are countless examples where Jake never complained and was more than happy to assist, albeit to upload required documents on our behalf or to walk us through the step by step process of getting our online portal setup initially. I was pleasantly surprised in this regard that after walking my wife through the process Jake was equally happy, willing and patient to repeat the same process with me immediately after.

His demeanor was top notch and he was a consummate professional from start to finish. He clearly knows the nuances of his chosen profession. Furthermore, I have found it to be an greater surprise that once the loan was completed Jake has and continues to be there for us. In short he continues to work as hard at making sure we are satisfied customers after the loan closing as he did to get us through the process initially. That is a rare quality these days and as a result it is because of Jake's continued efforts that I am recommending Rocket Mortgage to everyone I hear who is either considering refinancing or trying for their first mortgage.

As he has stated in a recent email, he is our mortgage broker for life. Based upon our experiences, of this I have no doubt and am comforted to know Jake will once again be there should we ever need to call on him for assistance.Read MoreRead Less
Andrew Hawkins
Working with Jake was very easy, he explained everything in a very clear and understandable way. I did not feel pressured into making hasty decisions and his guiding hand through the application process was excellent. This is the second time we have used Rocket Mortgage, I would not hesitate to recommend them to friends and family looking for a hassle free mortgage refinance application.
Gail Hilkey
Jake was great to work with. He was always timely in returning calls and emails and made the whole process very fast and easy
Joseph Hope
Friendly. Helpful. Reliable.
Ann Gardner
Jake was a true professional. He answered all of my questions, without sounding frustrated or rushed, which I'm sure, at times, he was. He knows his business and made the process more pleasant than I ever thought possible. I still can not believe how effortless it all went down. Thank you for all of that.
Linda Gibb
Jake is definitely an asset to Rocket Mortgage. He is very personal and helped us with all questions.
I would refer him to our friends!
William Lindsay
My experience with Jake was awesome. I called looking for a lower rate. He took the time to listen to me and found me a rate that I could not believe. At first I thought it was not real. Jake assured me that what he was offering me was true. Jake walked me through the entire process. He contacted me in a timely matter. Jake knows his job very well. If any of my friends are looking to refinance ...My experience with Jake was awesome. I called looking for a lower rate. He took the time to listen to me and found me a rate that I could not believe. At first I thought it was not real. Jake assured me that what he was offering me was true. Jake walked me through the entire process. He contacted me in a timely matter. Jake knows his job very well. If any of my friends are looking to refinance their house I would recommend Rocket Mortgage and ask for Jake and his team. Read MoreRead Less
Kathy Watts
Knowledgable, honest, easy to talk to
Leticia Armas
very helpful and effecient. Was able to answer my inquiries right away and requirements was explained thoroughly