Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Cass Hart (Strzynski)
Cass Hart (Strzynski)

Cass Hart (Strzynski)
Rocket Mortgage Sales
682 Reviews
Patricia Yeo

"I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything ...I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work with. The speed and accuracy of all the paper work went very smoothly all the way down to the closing that took place in our home. I would like to shed some light on what started this in the first place. We were drowning is debt as many in the USA are. We just could not get ahead finically. We had seen on TV and social media about consolidating all of high interest payment into one monthly payment. My husband decided to see what it entailed, after selecting an option on his smart phone and clicking the button he hung up and waited for a contact to be made. One minute passed and the phone started ringing and the first caller was Cass Strizynske with Rocket Mortgage. So began the process. He took all of our information and said he would get back with us. When he called us back with the information, he informed us that we could cut our payment for the month for over half of what we were paying by consolidating, I told him that I had always heard “if it sounds too good to be true it probably was”. After he explained everything and we saw it on paper (e-mail) … he had our attention. We were given a date for our appraisal (One of our debts was our home loan) but when the appraisal came back for a FHA loan we were to make some adjustment on the home before it was to pass the inspection. We live in a ¾ earth contact home and it is very economical home as far as heating and cooling. The wall are made of 8” thick concrete and the windows in the bedrooms are small and just below the ceiling and are built into the concrete. We were told that to pass FHA we needed to put in windows that were 44” from the floor and they needed to be 5’ wide and window wells to go with the windows, for egress in case of fire. It was to be Major renovation of our home just to put more burden on an already financial problem. We thought all was lost and all of the information was very discouraging. After making calls to Rocket Mortgage and speaking to several people in their office and explaining to them why it was not feasible to do that type of renovation they came back with a conventional loan that worked for us. They went above and beyond what we expected of them. We now have a loan with a fixed interest for the length of it, with payments lower than our house and car put together, let alone the cards that was paid off. There is finally light at the end of the tunnel thanks to the wonderful people at Rocket Mortgage and I would highly recommend this to anyone to that is drowning in debt. A special Thanks to Cass Strzyski for keeping me sane during this process. Any time I called to ask questions if he did not know the answer he would get me in touch with someone who did. He was wonderful to work with and my husband and I are very pleased. While all of this was going on our nanny goat gave birth to 4 babies and one was very deformed, after working with him for 36 hours he passed away (we are very close to our animals and I for one took his passing very hard) the other 3 babies are doing well and growing fast. We live in the country and have raise many orphaned animals, and we feed all of the raccoon’s (sometimes feeding as many as 20) foxes and deer that come to call. A very heart felt Thank to all who made this possible. The Yeo’s Patricia and Donald "

Jill Patel
Jill Patel

Jill Patel
Rocket Mortgage Sales
639 Reviews
Sharon O'Hara

"Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email ...Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked out better, thanks to Jill Patel, the Rocket Mortgage representative who contacted us. Jill gave us an estimate within 20 minutes, and offered some suggestions on how to proceed. Not wanting to make a hasty decision, we asked if we could call her back later in the day. When we called back, Jill reviewed all of the information she had given us, answered all of our questions, and told us what to expect throughout the application process. We started the process and closed in about 30 days, all within the confines of our home. Jill is professional, thorough, and easy to work with. She answered our emails and calls, helping us to make the best decisions for us. She made the whole experience easy and pleasant. We were so impressed with Jill, we told our friends about her. Now they are getting ready to close on their house. If you are looking to get a mortgage or refinance your current one, look no further than Jill Patel. You’ll be glad that you did!"

Dan Griffith
Dan Griffith

Dan Griffith
Rocket Mortgage Sales
633 Reviews
Ro Morgan

"So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and ...So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and upbeat tone “all the time” the very most important thing to me is honesty and that’s what you’re going to get from Dan!! What he tells you, you can count on ! and you don’t have to worry or stress that you’re being told one thing and in the end it’s going to be something else. That is priceless in my book. He is spot on, he is on top of things you never wait a day sometimes not even a couple of minutes to get a response to an email or call, even very late at night when the poor guy should be sleeping— he’s just completely on top of everything. You’re never left wondering and no matter how many times you have a question that in some form or another you may have already asked, you’re only met with a cheerful tone and an attitude of wanting to make sure that you feel comfortable and you understand. To be honest 10 years ago when I started with Rocket Mortgage there was a gentleman named Corey and this is who he was —he had to give me some Toughlove a few times but he did exactly what he told me in our first conversation he was going to do ! we actually had moved away earlier this year to another loan company because of an interest rate and I can’t tell you enough how grateful I am to be back home with Rocket Mortgage !! and to have worked with Dan ! Dan had big shoes to fill and he knew it and he filled them perfectly. Because like I said everything Dan said he was going to make happen, happened! I couldn’t be happier to be back home with Rocket Mortgage I feel confident and like I don’t have to worry and that is certainly a plus any time and especially in these times. I tend to be a nervous person and sometimes I asked the same questions several times and again all I’ve ever been met with is a joyous attitude and exact information and the genuine concern to make sure I understood. Every person that will read this, you don’t know me, but I am a person that looks for everyone to be a person of their word because that’s all we really have in this life that’s ours is our word, and you can count on Dan’s word ! and that’s priceless! I want to thank Dan so much. Thank you Dan. And anyone reading this, don’t hesitate to work with Dan for a second, you will be extremely happy. Rosie M. CA"

Rocket Mortgage Sales' Reviews

Clark Schlinsog
Very friendly person to talk to, and answered questions that I thought would be difficult to understand, but he made them easy to understand.
Amy Campero
Austin was really great to work with! He was extremely knowledgeable and responsive. We had a great experience with our refi with him!
John Wozniak
Marquis was very thorough and knowledgeable throughout the entire home buying experience. He was also a delight to talk to. Thank you Marquis!
Rob Addis
I had some previous issues with my Rocket Mortgage and was considering moving to a different choice for a refi. After a couple conversations with Emily I decided to stay. Not because they were the best deal, because Emily was honest, straight forward, attentive and reliable...those individually are rare in the Mortgage Industry, all in one person is really unheard of! I closed yesterday and ...I had some previous issues with my Rocket Mortgage and was considering moving to a different choice for a refi. After a couple conversations with Emily I decided to stay. Not because they were the best deal, because Emily was honest, straight forward, attentive and reliable...those individually are rare in the Mortgage Industry, all in one person is really unheard of! I closed yesterday and everything was exactly as we had discussed and she had confirmed. I was thrilled when she called to go over the process today and asked for a review! Literally the best.Read MoreRead Less
Anne Marie Staats
Jon was absolutely amazing throughout our entire mortgage process. He was always available to answer our questions, even after normal business hours, and never made us feel like we were bothering him. He took the time to explain everything so we understood exactly what was happening every step of the way.

He truly went above and beyond to find a loan that worked for us and made what could have been...Jon was absolutely amazing throughout our entire mortgage process. He was always available to answer our questions, even after normal business hours, and never made us feel like we were bothering him. He took the time to explain everything so we understood exactly what was happening every step of the way.

He truly went above and beyond to find a loan that worked for us and made what could have been a stressful process feel so much easier. You can tell he genuinely cares about the people he works with and wants them to succeed.

I cannot recommend Jon enough. If you are looking to buy a home and want someone who is knowledgeable, patient, and will be there for you from start to finish, he is the person to call. We are so thankful for everything he did for our family.Read MoreRead Less
Amy Scofield
Rocket Mortgage has an absolute GEM in Michelle Norman. Her customer service was the best of the best! It is very difficult to find her caliber of customer service in today's day and age. When I sent an email with a question, I was usually answered within the hour. Even when she was on vacation, her teammate was just as responsive.

I hope Rocket Mortgage values Michelle, her professionalism, ...Rocket Mortgage has an absolute GEM in Michelle Norman. Her customer service was the best of the best! It is very difficult to find her caliber of customer service in today's day and age. When I sent an email with a question, I was usually answered within the hour. Even when she was on vacation, her teammate was just as responsive.

I hope Rocket Mortgage values Michelle, her professionalism, knowledge and efficiency in the way she should be valued!!

I felt like Michelle was truly on my team and ready and willing to help throughout the ENTIRE PROCESS!Read MoreRead Less
John T Matthews
Buying a home and getting a mortagage process can be rough process....but Chuck made the process painless and enjoyable! Chuck always kept me and my wife up to date on all the that was required on our end of things. By the time closing came around, we signed a few docs, and we were unpacking boxes. I highly recommend Chuck and the Rocket team to handle your financing.
Barbara Dornellas
Lucas did a great job explaining the ins and outs of the process and helped with some critical decisions.
Thank you
Scott Croghan
I can’t say enough good things about working with Quardesa. She was amazing from start to finish. Always available when I had a question and super friendly and knowledgeable during the process ( and it is a process!). Rocket Mortgage is lucky to have Quardesa in the position she’s in. I’m going to miss talking to her but if I ever need this service again there’s only one person I’m going to ask ...I can’t say enough good things about working with Quardesa. She was amazing from start to finish. Always available when I had a question and super friendly and knowledgeable during the process ( and it is a process!). Rocket Mortgage is lucky to have Quardesa in the position she’s in. I’m going to miss talking to her but if I ever need this service again there’s only one person I’m going to ask for!Read MoreRead Less
Matt Curry
Ryan was very helpful, knowledgeable and responsive. Highly recommend.