The loan experience with Jake was outstanding. He was always very attentive to my needs / requests. His response time was superb. If he wasn't immediately available, he would always return my call within an appropriate timeframe. Jake walked me through the loan process explaining each step along the way. I would recommend Jake to anyone seeking a home loan, as he displays outstanding service ...The loan experience with Jake was outstanding. He was always very attentive to my needs / requests. His response time was superb. If he wasn't immediately available, he would always return my call within an appropriate timeframe. Jake walked me through the loan process explaining each step along the way. I would recommend Jake to anyone seeking a home loan, as he displays outstanding service excellence while ensuring you understand each process. I appreciate working with Jake.Read MoreRead Less
Juanita Shanks
Juanita Shanks
551
Jake is a very knowledgeable and professional mortgage banker. He follows up on every detail of the home buying process. He made a stressful process as easy as possible.
Earl Arave
Earl Arave
541
Jake did a fine job and was alert and kind.
Fred Shanks
Fred Shanks
551
My wife and I have had a very great experience working with Jake Wiles and Rocket Mortgage.We could not have been more pleased with the way the process proceeded. This is the model of service we would like to experience with all forms of business.Thank you Jake and all involved for their contributions to our journey.
Colby Deering
Colby Deering
551
Jake went above and beyond to help me understand the loan process .as a first time home buyer I had alot of questions and he answered them everytime . Also when my loan went to the next step and it wasnt part of his job anymore he called to check up to make sure everything was going good and to see if I had any questions . I would recommend Jake to anyone who asks me in the future . A+
Vyletta Jones
Vyletta Jones
551
Very helpful,resourceful, and patient...he explored and explained processes and steps in securing a loan. He was very professional and respectful.
Parat Man
Parat Man
551
Jake was so so amazing. So knowledgeable about he do, and he does it with so much joy and care. I feel that he truly looks out for your best interest and cares about you as an individual client. He's diligent and quick. And he's a great listener! I feel that he definitely takes the time to get to know you and understand your situation.
Sean Pillatzki
Sean Pillatzki
551
Jake is very good at his job. He was never anything short of amazing throughout the whole process. He is very patient and understanding. He goes above and beyond and even beyond that for you. I am very grateful to him for helping me through this process. I recommend him to anyone who is looking into buying a house. You won’t be sorry. I couldn’t have made it through this process without him.
Mandy Shepheard
Mandy Shepheard
551
Jake was fantastic and helpful. He was always quick to respond and answer any questions we had. He is very professional and seems to genuinely enjoy his job and helping people to accomplish their dreams of buying a home. Thanks, Jake for everything!
Tomora Wetherington
Tomora Wetherington
551
Jake thank you for all your help and the communication through the whole process
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