He was fantastic!! I was having issues getting my loans completed and he took them over and did what was needed to push them forward!
Eric Martin
Eric Martin
551
Jake has been and IS extremely reliable, responsive, friendly, and dependable. He's always there when you need him.
Kathryn Prete
Kathryn Prete
551
Jake was wonderful. I am not a first time but decisions are hard to make when buying a home and assuming a mortgage.. Jake and his staff were patient but timely, handled awkward situation with ease and inspired confidence with his knowledge of the process. What I liked the best was that when Jake called which which he did regularly and often, I always felt better after I spoke with him. ...Jake was wonderful. I am not a first time but decisions are hard to make when buying a home and assuming a mortgage.. Jake and his staff were patient but timely, handled awkward situation with ease and inspired confidence with his knowledge of the process. What I liked the best was that when Jake called which which he did regularly and often, I always felt better after I spoke with him. Everything went smoothly! Thank you, young JakeRead MoreRead Less
Chris Zimmer
Chris Zimmer
551
Jake is a exceptionally knowledgeable mortgage banker and talks to you so you completely understand how everything works. His customer service skills are above excellent. If I had to refer anybody to Rocket Mortgage I would recommend that ask for Jake.
Kimberly Morris-Young
Kimberly Morris-Young
551
Jake Zanke was very patient,caring and professional. I would recommend him to anyone who is looking to purchase a home.
Patricia Carol
Patricia Carol
551
I have a tendency to panic! I have called Jake so many times for help; he was always available to me. He always returned calls, and always remained patient I would gladly, without hesitation, recommend Jake...and Rocket Mortgage.
Desi Mckeague
Desi Mckeague
551
HANDS DOWN.... JAKE IS THE BEST!!!! Knowledgeable, Professional, Helpful, And most of all Friendly..... We wish We could give you 10 stars..... Mahalo, Kawelo & Desiree plus 6 ( Keaka, Kaleo, Kesiree, Kezmen, Kamiree, & Kenzel )
Justin Bergland
Justin Bergland
541
He resolved 90% of my issues that came up, overall happy.
Jeff Rose
Jeff Rose
551
Very good. Always there to help
Stephen Hayes
Stephen Hayes
551
Jake made buying our new home a smooth and informed experience. He made himself available (even during off hours) to answer all our questions and concerns. Jake went above and beyond through the process. Overall our experience with Rocket Mortgage was great.
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