James spent time with me and considered multiple ways to finance my house. I thought that he brought some really good mortgage packages to me and provided the information needed for me to decide which would best fit my circumstance. We set up several times to call and talk based on my schedule. The hand-offs to the other Rocket Mortgage people was handled very smoothly. And it was explained. ...James spent time with me and considered multiple ways to finance my house. I thought that he brought some really good mortgage packages to me and provided the information needed for me to decide which would best fit my circumstance. We set up several times to call and talk based on my schedule. The hand-offs to the other Rocket Mortgage people was handled very smoothly. And it was explained. Overall a very good experience. I especially liked the way the team has leveraged Information Technology to get things done. I liked being asked to provide documents and having the ability to upload them when I got home. I didn't feel rushed.Read MoreRead Less
Liz Dominick
Liz Dominick
551
James was very knowledgeable, dedicated and customer service oriented. We had a difficult timeline for our close and he stayed with us until the bitter end! We believe that other mortgage companies and staff would have given up, but James kept moving forward and made our dream come true.
Robert Compton
Robert Compton
551
Very helpful and seemed genuinely interested in you and you mortgage. Really enjoyed our experience with James. Always willing to do the extras even when he wasn't working with us.
Jason Persicke
Jason Persicke
551
James was a great person to work with. Friendly, never lost his patience when asked lots of questions. Even when we weren't working with him, he was always checking up on us. This man deserves a raise!
Diana Keslar
Diana Keslar
551
James did a fantastic job keeping me updated and helping us make the final decision when we made an offer on the house we eventually purchased.
Brandi Nichols
Brandi Nichols
551
James was an amazing person to work with! He truly cared about us and was always available. I would recommend James to anyone!
Christopher Pond
Christopher Pond
551
James was absolutely helpful and performs his duties quickly and courteously.
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