James DeBartolo

Detroit, MI

NMLS 1065433

Triple Crown Banker

James' Reviews

Angela Nelson
James was very helpful throughout my process. His communication was great & he was always responsive whenever I reached out. There were times when I did not understand something but he was patient & took the time to help me understand. Thanks James!
Scott Van Ruden
James is a home loan specialist! At first when my Wife and I were in the process of looking for our home and we decided to get pre-approved for a mortgage we contacted Rocket Mortgage and James was there to answer all of our questions. At first when I talked to him he sounded like a used car salesman but the longer we worked together on our mortgage I had learned James really is a master in his ...James is a home loan specialist! At first when my Wife and I were in the process of looking for our home and we decided to get pre-approved for a mortgage we contacted Rocket Mortgage and James was there to answer all of our questions. At first when I talked to him he sounded like a used car salesman but the longer we worked together on our mortgage I had learned James really is a master in his field. James had stayed on top of our purchase at all times. If he said he would call at 9:45 a.m. and my phone would ring at 9:45 a.m. James is prompt, professional and informative. I am very impressed with James he has gone and beyond with his customer service while anticipating our every need. Thank you James for your help with our mortgage Rocket Mortgage should be proud to have you as an employee!Read MoreRead Less
Janice Hamby
Great to work with, addressed every issue in a timely manner to bring about completion of transaction without too many hiccups.
Melinda Blevins
Flawless process, very streamline & easy. We have purchased several real estate properties and this was by far, the best experience we have ever had. Admittedly we were skeptical at first because we used our "big bank" in the past. However, after this 5 star experience, we will never look back.
Connie Vickroy
James helped us through the entire loan process. He was readily available at all times with the numerous questions we had. We were so pleased with the service he provided. We have had a wonderful experience with Rocket Mortgage!
Sheila Jones
I have to admit it was hard for me to borrow money from someone without looking him in the eye but James somehow reassured me it was the thing to do. I am very pleased that I took the leap. I feel very secure. Thanks, James!
Rebeca Rodriguez
This was my 1st time buying a home and James made the experience very pleasant. I really enjoyed working with him. He explained the process very well and everything went smooth.
Vickie Cox
James has extensive knowledge about mortgage banking. He is extremely helpful and always makes himself available. Excellent follow up on pending items!
Amanda Jameson
James helped me out New Years Day with no notice! He is very knowledgable and consistently exceeds my customer service expectations. I am thankful to have him helping me through my first home buying experience! You're the best, James!
Jon Krempa
James was very easily to reach, answered all questions thoroughly and in a way that was easy to understand, easily resolved any potential issues that could prolong closing and stayed involved during the entire process. He was great and easy to work with.
Pia Tocco
As a first time home buyer I had quite a few questions for James. I was very impressed with his knowledge of the mortgage industry, and excellent customer service skills. James is intelligent, personable, efficient and understanding to say the least. I would 100% recommend his services to anyone in the market to purchase a home!