James DeBartolo

Detroit, MI

NMLS 1065433

Triple Crown Banker

James' Reviews

Angela Nelson
James was very helpful throughout my process. His communication was great & he was always responsive whenever I reached out. There were times when I did not understand something but he was patient & took the time to help me understand. Thanks James!
Matthew Burkhardt
I was a first time home buyer and James walked me was very helpful walking me through the process, step by step. He was always readily available by phone or email, if I had any questions. I would strongly recommend James to anyone that needs to go through the mortgage process.
Mark Sayler
James did a great job. He was nice and quick to get what I needed. I could mention many other positives things, but he didn't blow me off was the biggest reason. When ever I needed to get a hold of him he got back or answered the phone. Good job James, Thanks for your help.

Mark
Rabindra Das
James is very knowledgeable on housing loans. He is very responsive and tries to help as much as he can...Loan process was smooth under his provision. I closed my loan with easy process. Thanks for being my loan officer.

Thanks
Rabi
Glenn DeRusha
James was a pleasure to work with and always responded quickly and accurately as questions arose. I would highly recommend both Rocket Mortgage and James for taking care of your financing requirements.
David Delk
James was always helpful and made himself available anytime I had a question or concerns.

Even when we got to the next step in the process he was there for me. All around great guy to deal with.
Ryan Niedermaier
James was great. He helped my wife and I since day 1 all the way through the end. I couldn't be happier with my experience with Rocket Mortgage and james. I would recommend Rocket Mortgage and james to anyone.
Michele Smith
James was excellent to work with, I had called several times and spoke with James, he made everything go very smooth. James was also very prompt in returning phone calls. He took his time explaining things and going over everything you need to know and do. James never made you feel like you were not important. I would highly recommended everyone to James!
Bill Gradwell
I applied for a VA mortgage which, as a self employed person, created challenges and hurdles more daunting than those experienced by someone who has W-2's. James was outstanding in making the process smooth, quick, and completely hassle free. He always responded quickly to any communication from me and he made sure I was kept up to date on every stage of the loan. A pleasant, thorough and ...I applied for a VA mortgage which, as a self employed person, created challenges and hurdles more daunting than those experienced by someone who has W-2's. James was outstanding in making the process smooth, quick, and completely hassle free. He always responded quickly to any communication from me and he made sure I was kept up to date on every stage of the loan. A pleasant, thorough and knowledgeable professional.Read MoreRead Less
Charles Kirschke
James spent time with me and considered multiple ways to finance my house. I thought that he brought some really good mortgage packages to me and provided the information needed for me to decide which would best fit my circumstance. We set up several times to call and talk based on my schedule. The hand-offs to the other Rocket Mortgage people was handled very smoothly. And it was explained. ...James spent time with me and considered multiple ways to finance my house. I thought that he brought some really good mortgage packages to me and provided the information needed for me to decide which would best fit my circumstance. We set up several times to call and talk based on my schedule. The hand-offs to the other Rocket Mortgage people was handled very smoothly. And it was explained. Overall a very good experience. I especially liked the way the team has leveraged Information Technology to get things done. I liked being asked to provide documents and having the ability to upload them when I got home. I didn't feel rushed.Read MoreRead Less
Liz Dominick
James was very knowledgeable, dedicated and customer
service oriented. We had a difficult timeline for our close
and he stayed with us until the bitter end! We believe that other mortgage companies and staff would have given up, but James kept moving forward and made our dream come true.