James Sattler

Detroit, MI

NMLS 1127707

Executive Banker

James' Reviews

Renita Chancey
James is absolutely the BEST!! He was a pleasure to work with from start to finish. James is professional, knowledgeable and excellent customer service skills. He always got back with me quickly. But the most important fact about James is, he stands behind what he says!! When I first started looking for a mortgage lender I contacted Rocket Mortgages and spoke to James. I was quickly ...James is absolutely the BEST!! He was a pleasure to work with from start to finish. James is professional, knowledgeable and excellent customer service skills. He always got back with me quickly. But the most important fact about James is, he stands behind what he says!! When I first started looking for a mortgage lender I contacted Rocket Mortgages and spoke to James. I was quickly pre-approved. I looked for months to find a home and finally decided to build. The builder had a preferred lender and it was not Rocket Mortgages. I called James to pretty much say hey its been nice working with you but this other lender has offered a deal that I'm sure you can not match. To my delight, James beat the other lenders offer. It took 6 months to finish the house from start to finish. I was sure that at closing time the expected costs would be higher but they were not. James and Rocket Mortgages stood by what they promised. I have recommended James to my family and friends. There is no question that I would use James again. I just can say enough about the service he provided!!Read MoreRead Less
Melissa Vittorelli
James is amazing. He returned every text, call, and email very promptly. There were times I emailed or messaged late thinking he would see it in the morning and get back to me, and no, he was always right back at me even if was just to say "I see this message and I am on it first thing". His demeanor is amazing and if he did not have the answer, he always told me so and went looking for it and got...James is amazing. He returned every text, call, and email very promptly. There were times I emailed or messaged late thinking he would see it in the morning and get back to me, and no, he was always right back at me even if was just to say "I see this message and I am on it first thing". His demeanor is amazing and if he did not have the answer, he always told me so and went looking for it and got me to whom ever I needed to speak with. I wish all people who deal with the public in any capacity were like him. He has been a godsend during the home buying process. A million stars. Highly recommend! Great communication and knowledge.Read MoreRead Less
donald risch
I'm a first time home buyer and had a lot of diffquestions. He was always quick for the answer. And if you didn't know he would find out for me.
I felt very comfortable. With him and his services.
DylanG5629
James was the best. Readily available, easy to talk to, and knowledgeable.
Sarah Rowe
James was amazing. Him and the entire Rocket team answered all my question and helped get my loan processed and closed in a quick timely matter. I'm grateful for James and the entire Rocket team.
Randy Seneff
James was extremely helpful and knowledgeable and most importantly patient with my questions. He remained in contact throughout the entire home purchase process. I would not hesitate to recommend him for other home buyers.
Darrell White
Over a nearly 2 year process, James and his team were absolutely fantastic at finally helping us secure a home. James was always going above and beyond and dealt with our calls and texts on several weekends in order to get the job done. I highly recommend James and his team.
Krista Howland
James was amazing throughout the entire process. Very knowledgeable, responsive and went out of his way to make sure things got done. I will always recommend Rocket! This is my 3rd loan in 3 years.
Lourdes Cardona
James was amazing during the entire process. Always available and knowledgeable.
Brad Elkins
Very capable, made everything ready
Robert Kraus
James was excellent to work with.
Answered my questions in a timely manner and was very professional.