James Sattler

Detroit, MI

NMLS 1127707

Executive Banker

James' Reviews

Renita Chancey
James is absolutely the BEST!! He was a pleasure to work with from start to finish. James is professional, knowledgeable and excellent customer service skills. He always got back with me quickly. But the most important fact about James is, he stands behind what he says!! When I first started looking for a mortgage lender I contacted Rocket Mortgages and spoke to James. I was quickly ...James is absolutely the BEST!! He was a pleasure to work with from start to finish. James is professional, knowledgeable and excellent customer service skills. He always got back with me quickly. But the most important fact about James is, he stands behind what he says!! When I first started looking for a mortgage lender I contacted Rocket Mortgages and spoke to James. I was quickly pre-approved. I looked for months to find a home and finally decided to build. The builder had a preferred lender and it was not Rocket Mortgages. I called James to pretty much say hey its been nice working with you but this other lender has offered a deal that I'm sure you can not match. To my delight, James beat the other lenders offer. It took 6 months to finish the house from start to finish. I was sure that at closing time the expected costs would be higher but they were not. James and Rocket Mortgages stood by what they promised. I have recommended James to my family and friends. There is no question that I would use James again. I just can say enough about the service he provided!!Read MoreRead Less
Terry Cotter
Amazing experience. Always answered my questions quickly and really helpful. Would recommend to anyone looking to buy a home.
Dana Farrar
James was super easy to work with. He always answered any questions we had in a quick time frame. He was available at all times during the mortgage process and was quick to go and vet any concerns we had. I would highly recommend James to anyone looking to get a mortgage.
Jeffrey Moses
James is great to work with. He is very knowledgeable and efficient. He answers emails and returns calls in a very timely manner. He called and emailed details and documents as soon as they were updated. He was there at every step walking us through the VA process. You could not ask for anyone better to help you with the mortgage process.
Whitney Pinney
he was so helpful and there for back up and to help even if it had nothing to do with him!
Ricardo Hernandez Arocho
James was extremely helpful during my home purchase and was prompt to answer my questions regarding my loan. The buying process was truly a simple one and Ibelieve this is in great part due to James’ excellent customer service!
Linda Maletta Trosper
From the very first contact with James I felt like I had an ally in getting a mortgage. Every step of the way he helped me understand what was going on and exactly what he needed from me in order to get a pre-approval, and a final approval. He is friendly, polite a very knowledgeable. First contact is so important and had the first contact with Rocket Mortgage not gone so well, I may have ...From the very first contact with James I felt like I had an ally in getting a mortgage. Every step of the way he helped me understand what was going on and exactly what he needed from me in order to get a pre-approval, and a final approval. He is friendly, polite a very knowledgeable. First contact is so important and had the first contact with Rocket Mortgage not gone so well, I may have looked elsewhere. James is definitely an asset to the Rocket Mortgage team.Read MoreRead Less
Renita Chancey
This was my second loan using James Sattler. As a returning customer I called James for assistance financing. James is professional, knowledgeable and easy to work with. James makes you feel confident that he is taking care of everything and he does. I highly recommend James. He is always on top of your deal!!
Santiago Flores
Not sure what we getting into when we started with Rocket Mortgage... but we made a phone call and met James Sattler and he was awesome to work with..
Deb Gorzlanzyk
James was awesome he helped making this experience great. Thank you James
Stephen Odell
I couldn't have been happier with James and the level of service he provided me during the purchase of my new home. James will defiantly be my first choice going forward. I have already recommended Rocket Mortgage and James to friends asking how everything went with my move.