James Sattler

Detroit, MI

NMLS 1127707

Executive Banker

James' Reviews

Renita Chancey
James is absolutely the BEST!! He was a pleasure to work with from start to finish. James is professional, knowledgeable and excellent customer service skills. He always got back with me quickly. But the most important fact about James is, he stands behind what he says!! When I first started looking for a mortgage lender I contacted Rocket Mortgages and spoke to James. I was quickly ...James is absolutely the BEST!! He was a pleasure to work with from start to finish. James is professional, knowledgeable and excellent customer service skills. He always got back with me quickly. But the most important fact about James is, he stands behind what he says!! When I first started looking for a mortgage lender I contacted Rocket Mortgages and spoke to James. I was quickly pre-approved. I looked for months to find a home and finally decided to build. The builder had a preferred lender and it was not Rocket Mortgages. I called James to pretty much say hey its been nice working with you but this other lender has offered a deal that I'm sure you can not match. To my delight, James beat the other lenders offer. It took 6 months to finish the house from start to finish. I was sure that at closing time the expected costs would be higher but they were not. James and Rocket Mortgages stood by what they promised. I have recommended James to my family and friends. There is no question that I would use James again. I just can say enough about the service he provided!!Read MoreRead Less
Julie Perry
My husband and I had yet another phenomenal experience with Rocket Mortgage. As interest rates fell several years ago, we refinanced our home loan wthh Rocket Mortgage twice. We did everything online and they even sent an attorney to our home to close the loans...all we had to do is provide a witness. When we found our dream home in late January we checked with Rocket Mortgage for rates...ended...My husband and I had yet another phenomenal experience with Rocket Mortgage. As interest rates fell several years ago, we refinanced our home loan wthh Rocket Mortgage twice. We did everything online and they even sent an attorney to our home to close the loans...all we had to do is provide a witness. When we found our dream home in late January we checked with Rocket Mortgage for rates...ended up going with them and could not be more pleased. March 7th we moved in. James was AMAZING! He stayed in constant contact and all went fantastic. For years we have made an extra payment each year through a company named Equity Accelerator for a fee. We were thrilledlled to learn that Rocket Mortgage offered the same service at no charge. Don't know that I would ever look elsewhere for a mortgage…. Excellent, friendly and efficient every time!Read MoreRead Less
Bianca Weathers
I met James online and we talked for a very long time. I was very impressed with his dedication and his knowledge. I think, the biggest thing was, he didn't push me into buying the house, I had already chosen. The whole process of buying my dream house was sensational and I owe this all to James. I highly recommend him to anyone, who is looking to buy a property. James is very attentive and he ...I met James online and we talked for a very long time. I was very impressed with his dedication and his knowledge. I think, the biggest thing was, he didn't push me into buying the house, I had already chosen. The whole process of buying my dream house was sensational and I owe this all to James. I highly recommend him to anyone, who is looking to buy a property. James is very attentive and he makes you feel like the most important person in the world. He cares about his clients very much. I feel like, we've become friends throughout this process. Thank you, James, for making this experience so awesome for me. Read MoreRead Less
Kelly Velez-Romero
I would just like to say how experienced James is. He was very detailed in what needs to be done for the loan process and very quick to answer any questions we had. He was always there for us day or evening. Having someone like that makes you feel important and understanding to your needs. You can tell that he truly loves his job. Rocket Mortgage should be blessed to have him working for them. I ...I would just like to say how experienced James is. He was very detailed in what needs to be done for the loan process and very quick to answer any questions we had. He was always there for us day or evening. Having someone like that makes you feel important and understanding to your needs. You can tell that he truly loves his job. Rocket Mortgage should be blessed to have him working for them. I highly recommend him for processing your loan.Read MoreRead Less
Michelle Week
James was amazing!!! He was encouraging and funny when we were looking for a home. He made our experience quick, easy, and professional. Very personal. James was adamant about keeping us up to date with what was happening with our approval process. Never have had this kind of service with a mortgage company before. I will definitely be sure to tell others about my experience and recommend they ask...James was amazing!!! He was encouraging and funny when we were looking for a home. He made our experience quick, easy, and professional. Very personal. James was adamant about keeping us up to date with what was happening with our approval process. Never have had this kind of service with a mortgage company before. I will definitely be sure to tell others about my experience and recommend they ask for James.Read MoreRead Less
Warner Tureaud
This was my first on-line mortgage. James made it quick, easy and almost fun. It would be difficult for me to take out a mortgage using the traditional method. I can not say enough about James and his entire Rocket Mortgage team!
Justin Zamzow
This was my third home purchase. Never has anyone helped as much as James did! Was blown away how hard he worked for me.