Jay Carter

Detroit, MI

NMLS 26823

Triple Crown Banker

Jay's Reviews

Wendy Luecken Weakley
Jay was wonderful start to finish. Extremely helpful regardless of the # of questions or day of the week.
Wendy Salmon
Adapted communication style to work with my Chagall engine schedule without my having to ask. Went above and beyond to ensure close when snag hit.
Justin Brown
Jay was great to work with! Very helpful and quick to respond.
Mike Ess
Jay was very good in exploring different options for us to maximize our relocation benefits. We responded to questions and concerns in a timely manner and was a pleasure to work with.
Stephen Gregory
Jay was our loan agent assigned through our recent relocation. This was our second relo that involved moving out-of-state. Jay and Rocket Mortgage were awesome throughout the whole process. Jay did a great job in every aspect of the process from pre-approval to finalizing the loan. I would recommend Jay and Rocket Mortgage to anyone as this was our second time using Rocket Mortgage, and the ...Jay was our loan agent assigned through our recent relocation. This was our second relo that involved moving out-of-state. Jay and Rocket Mortgage were awesome throughout the whole process. Jay did a great job in every aspect of the process from pre-approval to finalizing the loan. I would recommend Jay and Rocket Mortgage to anyone as this was our second time using Rocket Mortgage, and the people have been fantastic to work with. Thank you to Jay for helping guide us through a stressful time.Read MoreRead Less
Sharon Rozzi
Jay was very responsive to our request for a new home loan. Great communication through out the process. In addition the Rocket Mortgage website has great workflow management features. Knew where I stood in the process in real time. House closing was executed seamlessly.
April Nick Cottle
Absolutely happy with the experience we had with Jay. Never felt like we were pushed into anything and he was always open and honest with us. He and his team got our loan approved in record time as we re-located across the country. The Rocket Mortgage process was easy to use and the post loan process has been great too. Easy to navigate through and understand exactly what is happening with my ...Absolutely happy with the experience we had with Jay. Never felt like we were pushed into anything and he was always open and honest with us. He and his team got our loan approved in record time as we re-located across the country. The Rocket Mortgage process was easy to use and the post loan process has been great too. Easy to navigate through and understand exactly what is happening with my loan and payment. Cannot recommend him enough to those looking for a loan officer and loan company. As an added bonus it looks like he has a pretty sick beard. Can't argue with that and his exemplary record.Read MoreRead Less
Austin Gregg
As a first-time homebuyer, Jay was extremely helpful from day one. He was always very attentive and frequently contacted me with status updates.
Elaine Myers
Jay was very helpful with our mortgage, he was prompt to answer any questions we had. Jay also did a great job following up on any forms we needed to sign. At such a busy time in our lives, it was a relief to have Jay on our side helping us out. Thanks Jay!
Brett Myers
Jay was excellent to work with - super professional and knowledgeable, efficient in our time when we met, always completing actions on time or before due dates, etc. I would absolutely recommend Jay and Rocket Mortgage to any friends or family.