Jay Carter

Detroit, MI

NMLS 26823

Triple Crown Banker

Jay's Reviews

Elaine Myers
Jay was very helpful with our mortgage, he was prompt to answer any questions we had. Jay also did a great job following up on any forms we needed to sign. At such a busy time in our lives, it was a relief to have Jay on our side helping us out. Thanks Jay!
Brett Myers
Jay was excellent to work with - super professional and knowledgeable, efficient in our time when we met, always completing actions on time or before due dates, etc. I would absolutely recommend Jay and Rocket Mortgage to any friends or family.
Guy Ragault
Responsive, looking for solutions to specific problems, empathic to customer going through a lot of changes, follows up.
Dean Melcher
He knows his business and follows up well with customers.
Pete Benkowski
Outstanding. Felt like Jay was always on my team and looking out for my best interest. I continued to call him throughout the process for guidance.
Thayer Muallem
Jay was a fantastic loan agent. It can be a very hectic and chaotic time purchasing a home, but Jay was there to make the process as easy and seamless as possible. Jay was there all times of day, long after I thought he would have gone home for the day he would contact me and let me know a step had been completed. He always answered his phone to take my call or would call back literally as soon ...Jay was a fantastic loan agent. It can be a very hectic and chaotic time purchasing a home, but Jay was there to make the process as easy and seamless as possible. Jay was there all times of day, long after I thought he would have gone home for the day he would contact me and let me know a step had been completed. He always answered his phone to take my call or would call back literally as soon as he could! I will for sure use Jay in the future for any of my loan needs and I would highly recommend him also!Read MoreRead Less
Thomas Verbeck
GREAT job ...easy top work with ...I would highly recommend
Ronel van Bosch
Jay and his team help us with the finance on our new home during relocation. It was the best customer service we ever experienced from a financial institution. They were responsive and calls and emails were returned in a timely manner. I will recommend him to anybody who want to finance a home.
Michael Muccilli
Easy to work with and made sure all of the information and documentation was sound and correct. When there was a small issue, he worked to get it corrected as quickly as he could.
Shawn Berg
Jay was very clear upfront on what to expect and what was needed. He followed through on all actions and made himself available when needed, nights and weekends. He made a stressful relocation easier by not worrying about mortgage related details.