Jay Carter

Detroit, MI

NMLS 26823

Triple Crown Banker

Jay's Reviews

Pam Vik
Wonderful experience! 110% better than last experience with a different lender. I highly recommend Rocket Mortgage for anyone looking for a new mortgage! Jay answered all our question professionally and quickly.
Josh Binkley
Jay did a great job. He is good at listening and understanding and not making assumptions like so many in fields like his seem to be quick to do. He is also an 'out of the box thinker' Look forward to doing business with him again.
Alisa Dabbert
Jay has helped me with my last two loans. I had high expectations the first time I worked with him and he went above and beyond. And, this second time seemed even better! He is professional, knowledgeable, patient and organized. He closed my loan quickly and without any surprises. I highly recommend Jay!
Aaron Weippert
Jay was extremely helpful through the loan process and provided timely support. I would recommend Jay and Rocket Mortgage to anyone who wants a simple hassle-free mortgage. By far the smoothest predictable mortgage process I have experienced.
Dan Lau
I was referred to Jay by good friends and took their advice. It was a good decision, as Jay made everything as easy and comfortable as possible. He is very efficient and experienced in closing process and can easily work out different scenarios to help you with decision-making.
Debb Mumford
Friendly, helpful. Thanks for your help getting the loan closed.
Amy Collins
Buying a home can be so stressful, but Jay and his team made me feel at ease throughout the entire process. We're a military family and moving and shopping for a home is not easy. You'd think with all the moving we be home shopping/buying pros, not even close. However, the people who work with you to help you find a home and settle in play a key part in every step. Rocket Mortgage folks and Jay ...Buying a home can be so stressful, but Jay and his team made me feel at ease throughout the entire process. We're a military family and moving and shopping for a home is not easy. You'd think with all the moving we be home shopping/buying pros, not even close. However, the people who work with you to help you find a home and settle in play a key part in every step. Rocket Mortgage folks and Jay impressed me. I still boast to my friends and family about these guys. Even though I had tons of questions for Jay about every little detail, he was incredibly on top of it. If you are the slightest unsure of anything, he is reliable without fault or delay to help out. I hope in the future if I decide to buy another investment home I get to work with Jay again. Outstanding professionalism. Read MoreRead Less
Marshall Moore
I was very satisfied with the service provided by Jay on our home mortgage. He was very responsive to inquiries, and proactive to ensure the process was moving along. He provided clear, concise answers to questions.
Laura Forth
Jay was very helpful and made the process as pleasant and straightforward as could be expected.
Gaetha Pace
It's always stressful to move to another house and another town and I believe Jay made the change as painless as it can be.
Dana Lyke
This was my second time working with Jay for my mortgage. He made the experience easy and stress free. I would recommend him to anyone who had questions about a new mortgage or a refi.