Jay Shienbaum

Detroit, MI

NMLS 954337

Triple Crown Banker

Jay's Reviews

Ryen Scene
Talk with you next time good sir!
Kelsey Brackmann
Jay was our first impression of Rocket Mortgage and one of the biggest reasons we felt comfortable. He was on top of everything, remained in contact until we moved to the next stage, and was very thorough.
Mike Yoest
Even being a relo, which I was informed by other loan companies was a "guaranteed sale," Jay treated me like I was his only client and worked his butt off to make sure that anything I was concerned about or questioned he had an answer for. Comparing this experience to my last home purchase almost 5 years ago is pretty hard to do with how high Jay set the bar. I truly wish I could give move than 5 ...Even being a relo, which I was informed by other loan companies was a "guaranteed sale," Jay treated me like I was his only client and worked his butt off to make sure that anything I was concerned about or questioned he had an answer for. Comparing this experience to my last home purchase almost 5 years ago is pretty hard to do with how high Jay set the bar. I truly wish I could give move than 5 stars as he made this round of home buying for me practically stress free.Read MoreRead Less
Robert Nejbauer
Very helpful. He was always available for a phone call and was very prompt in every aspect of the process.
Toxie Bercegeay
Jay and his team were very helpful and quick to respond no matter the time! Appreciate all the hard work from all of them!
James Hoyt
Thank you Jay… You made the experience painless. I appreciate how quick you were to respond to all questions that I had.
Charles Givens
Jay is very proactive, he made my process seem so smooth.. I actually got nervous because it went so well. HE took me though the process step by step called to check up on me during the time I was selling my old home.. He made sure that we had all of the documents in and processed on time so when it came time for me to buy new house. All I had to do is wait for everyone else to complete their ...Jay is very proactive, he made my process seem so smooth.. I actually got nervous because it went so well. HE took me though the process step by step called to check up on me during the time I was selling my old home.. He made sure that we had all of the documents in and processed on time so when it came time for me to buy new house. All I had to do is wait for everyone else to complete their items and sign the documents.. It was straight forward and smooth sailing.. I wish all big decisions would be that smooth.. I would recommend Jay to all my family and friends...Read MoreRead Less
Roy McEvoy
Jay was very helpful and proactive. He regularly followed up with me to ensure the process went smoothly. I highly recommend him!
Scott Bemis
I used Jay for a move to and from Michigan and he was outstanding. Really walked through the loan options and also offered up some creative solutions for our budget. Jay and his team stayed connected with us through out the entire process and also followed up post close to make sure everything happened as it should happen. With Jay involved my closes were both under an hour and offered no ...I used Jay for a move to and from Michigan and he was outstanding. Really walked through the loan options and also offered up some creative solutions for our budget. Jay and his team stayed connected with us through out the entire process and also followed up post close to make sure everything happened as it should happen. With Jay involved my closes were both under an hour and offered no surprises. That is how they all should be! Thanks Jay!Read MoreRead Less
Acela Ortega
As a first time homeowner I was always told how diffucult and tedious the process would be and I’m glad to say that was definitely not the case. Having the pleasure to work with Jay was one of the best experiences throughout this process.