Jay Shienbaum

Detroit, MI

NMLS 954337

Triple Crown Banker

Jay's Reviews

Dan Carper
Jay 100% helped us purchase our home and made the loan process as stress free as possible. Specifically, with relocating we had issues with the seller's agent having confidence in our ability to secure a loan. Jay went out of his way to coordinate with the agent and have our offer accepted. Thanks Jay!
Russ Missy Glander Dennis
Jay was absolutely the best I have dealt with. He even called me back when trying to get to his sons football game which I apologized for and was not called for, but also respected very much. I always got the answers and direction for what to do and what needed to be done next. AWESOME EXPERIENCE WON'T USE ANYONE ELSE AGAIN. If I ever buy its going to be with Jay and or the Rocket Mortgage group!

...Jay was absolutely the best I have dealt with. He even called me back when trying to get to his sons football game which I apologized for and was not called for, but also respected very much. I always got the answers and direction for what to do and what needed to be done next. AWESOME EXPERIENCE WON'T USE ANYONE ELSE AGAIN. If I ever buy its going to be with Jay and or the Rocket Mortgage group!

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Ryan Oldendick
Jay went above and beyond to make our loan process quick, accurate and painless. He was attentive and responsive. I recommend him to anyone dealing with a relocation as he was knowledgable and efficient in his understanding of the process and the ins and outs of how a work relocation is handled.
Carrie Harris
We were actually planning to go with another lender, until speaking with Jay! He was so knowledgeable and we always felt he had our best interest at heart! He was available throughout our entire process and allowed it to go smoothly!
Amanda Isgate-Bussey
Jay was extremely helpful and answered our questions right away. He returned my calls right away and explained the entire process thorough. We couldn’t ask for a better agent.
Victor Shaw
Jay was there from the beginning of the loan process to the end. He was always available if I had questions including the weekend or his off hours. It was a pleasure to work with him.
StMarks Storrs
Jay was proactive, polite, and very helpful. He made the process of getting my first mortgage manageable. I believe that he overcommitted to certain things that were beyond his control which put me in a bit of a bind. But I appreciated his desire to get me the best he could and would be happy to work with him again.
William Thomas
Jay was very professional and did a great job making I was informed every step through the process.
Jess Osborne
Was very helpful, would recommend
Daniel STubbs
From the very beginning of our loan process to the end Jay was very professional and prompt with communication. Even though I have not met Jay in person his personality shows in the tone of his voice. I would highly recommend Jay to anyone looking for a good loan agent. I wish other sectors of Rocket Mortgage would follow his example. Thanks for all you did for us!