Jay Shienbaum

Detroit, MI

NMLS 954337

Triple Crown Banker

Jay's Reviews

John Johnson
Jay was great to work with. He made me feel like I was his only client, and communication was excellent. He got our loan pushed through so fast, we closed a week early. Thank you so much.
Byron Candel
Jay was very informative, responsive, supportive and helpful
Cindy Williams
Jay was professional in all aspects of the process in refinancing our home. He was always willing to answer any questions and provide sound reasoning that made it so easy to complete the process. He was available anytime and always made me feel comfortable with the process. I would use him in any Mortgage related entity. Overall the process from start to finish was simple and no hassles what ...Jay was professional in all aspects of the process in refinancing our home. He was always willing to answer any questions and provide sound reasoning that made it so easy to complete the process. He was available anytime and always made me feel comfortable with the process. I would use him in any Mortgage related entity. Overall the process from start to finish was simple and no hassles what so ever.
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Pal Choo
Very friendly, took time to ensure that I understood what was going on with my loan. I believe I even interrupted him watching one of his son's soccer games and he was still kind enough to walk me through one of the questions I had along the process.
Jeff Hampton
Jay was phenomenal! He knew EVERYTHING we needed, was very helpful in explaining everything, patient with us, and always kept us up-to-date! Even after we completed all paperwork and moved into our new home, I've continued to contact Jay from time-to-time, and he's ALWAYS responded to me very quickly, professionally, but not stuffy, and always seems to be in a great mood! Whether there was ...Jay was phenomenal! He knew EVERYTHING we needed, was very helpful in explaining everything, patient with us, and always kept us up-to-date! Even after we completed all paperwork and moved into our new home, I've continued to contact Jay from time-to-time, and he's ALWAYS responded to me very quickly, professionally, but not stuffy, and always seems to be in a great mood! Whether there was comission to be earned with dealing with us, or not, Jay has treated us like the only customers he was dealing with, even though I know his a busy/busy guy! We couldn't have asked for better professional advice, or been handled better by anyone. Jay has our business for as long as he's in the business! Thank you Jay!Read MoreRead Less
Hanif Hunter
Jay and his team helped us through the loan process. Rocket Mortgage even stepped up their side when the process was delayed by other entities that were involved allowing us to still close on time.
Bonny Blu
Rocket Mortgage was on top of their game. Everyone involved was professional and honest with me. Rocket Mortgage exceeded my expectations by getting my loan closed a week early for us and I did not think it would be possible due to the Thanksgiving Holiday. Everyone was just wonderful to work with and was there for me throughout the whole process. I am a first time home buyer so I had many ...Rocket Mortgage was on top of their game. Everyone involved was professional and honest with me. Rocket Mortgage exceeded my expectations by getting my loan closed a week early for us and I did not think it would be possible due to the Thanksgiving Holiday. Everyone was just wonderful to work with and was there for me throughout the whole process. I am a first time home buyer so I had many questions and uncertainty and everyone helped me understand the process and assured me that things would be just fine. They treated me like an old friend or family member and I can't tell you how important that is to me as a a customer. Read MoreRead Less
Michael Wilson
Totally a Great Experience. The whole process was seamless. Jay Thank You for all that you did including the updates on the progress of our loan. All the best to you.

Michael & LaTanya
Pam Fox
Quick, professional, responsive
Korey Maryland
"Thank you so very much for all of your help in securing our loan for our new home. You were organized, thorough, and professional, as well as patient which made all of the difference in my interactions with you. We put our trust in you and you most definitely came through for us. You kept the ball rolling and the process was completed in the time frame promised. There were absolutely no surprises..."Thank you so very much for all of your help in securing our loan for our new home. You were organized, thorough, and professional, as well as patient which made all of the difference in my interactions with you. We put our trust in you and you most definitely came through for us. You kept the ball rolling and the process was completed in the time frame promised. There were absolutely no surprises at settlement. Excellent job. The experience exceeded my expectations!"Read MoreRead Less