Jay Shienbaum

Detroit, MI

NMLS 954337

Triple Crown Banker

Jay's Reviews

Brad Batson
Jay always answered phone gave me timely and accurate information and was very down to earth easy to talk to
Albino Goncalves
He is a professional looking for your best interest, he goes over details and available for questions, concerns.
Dave Brennan
Jay did a wonderful job for us. We had a bunch of unknowns as we moved and provided all the options to us and explained them very well.
Shannon Morrow
Jay has been critical with assisting me to buy our new home. He explained the process with my new home purchase and since it was part of a relocation package, my process was a little more complex. Jay was professional, experienced as well as patient as I had many questions. I would recommend Jay to anyone looking for a mortgage company.
Ryen Scene
Talk with you next time good sir!
Kelsey Brackmann
Jay was our first impression of Rocket Mortgage and one of the biggest reasons we felt comfortable. He was on top of everything, remained in contact until we moved to the next stage, and was very thorough.
Mike Yoest
Even being a relo, which I was informed by other loan companies was a "guaranteed sale," Jay treated me like I was his only client and worked his butt off to make sure that anything I was concerned about or questioned he had an answer for. Comparing this experience to my last home purchase almost 5 years ago is pretty hard to do with how high Jay set the bar. I truly wish I could give move than 5 ...Even being a relo, which I was informed by other loan companies was a "guaranteed sale," Jay treated me like I was his only client and worked his butt off to make sure that anything I was concerned about or questioned he had an answer for. Comparing this experience to my last home purchase almost 5 years ago is pretty hard to do with how high Jay set the bar. I truly wish I could give move than 5 stars as he made this round of home buying for me practically stress free.Read MoreRead Less
Robert Nejbauer
Very helpful. He was always available for a phone call and was very prompt in every aspect of the process.
Toxie Bercegeay
Jay and his team were very helpful and quick to respond no matter the time! Appreciate all the hard work from all of them!
James Hoyt
Thank you Jay… You made the experience painless. I appreciate how quick you were to respond to all questions that I had.
Charles Givens
Jay is very proactive, he made my process seem so smooth.. I actually got nervous because it went so well. HE took me though the process step by step called to check up on me during the time I was selling my old home.. He made sure that we had all of the documents in and processed on time so when it came time for me to buy new house. All I had to do is wait for everyone else to complete their ...Jay is very proactive, he made my process seem so smooth.. I actually got nervous because it went so well. HE took me though the process step by step called to check up on me during the time I was selling my old home.. He made sure that we had all of the documents in and processed on time so when it came time for me to buy new house. All I had to do is wait for everyone else to complete their items and sign the documents.. It was straight forward and smooth sailing.. I wish all big decisions would be that smooth.. I would recommend Jay to all my family and friends...Read MoreRead Less