Jeannie’s exceptional attentiveness, responsiveness, and unwavering dedication truly set her apart. From the very beginning, Jeannie was always just a text away, ready to address any questions or concerns I had. Her prompt and thorough responses not only reassured me but also expedited the entire process, making it remarkably smooth and stress-free. I greatly appreciate Jeannie’s availability, even...Jeannie’s exceptional attentiveness, responsiveness, and unwavering dedication truly set her apart. From the very beginning, Jeannie was always just a text away, ready to address any questions or concerns I had. Her prompt and thorough responses not only reassured me but also expedited the entire process, making it remarkably smooth and stress-free. I greatly appreciate Jeannie’s availability, even during weekends and despite the time zone difference between the West and East coasts. Her commitment to ensuring that I felt supported and informed every step of the way did not go unnoticed, and it made a world of difference to me. Working with Jeannie has been an absolute pleasure, and I feel incredibly fortunate to have had such a knowledgeable and caring professional guiding me through this milestone in my life. Her expertise and genuine kindness have left a lasting impression, and I am truly grateful for all that she’s done. Thank you Jeannie once again for your exceptional service and for going above and beyond to make my home purchase a positive and memorable experience. I look forward to the opportunity to work with you again in the future, and I will not hesitate to recommend you to anyone in need of mortgage assistance.Read MoreRead Less
Anna Kelly Ivaniuk
Anna Kelly Ivaniuk
551
Why only 5 stars??? My wife and I would give TEN to Jeannie if we could!!! Jeannie is a ROCK STAR! The best. Always communicative, will answer you during the weekday, evenings, weekends. Doesn't matter. She's there. Never 'off the clock'. We were beginning to wonder if she ever slept.
We had so many questions throughout the mortgage process and there was Jeannie ALWAYS responding, ALWAYS with...Why only 5 stars??? My wife and I would give TEN to Jeannie if we could!!! Jeannie is a ROCK STAR! The best. Always communicative, will answer you during the weekday, evenings, weekends. Doesn't matter. She's there. Never 'off the clock'. We were beginning to wonder if she ever slept.
We had so many questions throughout the mortgage process and there was Jeannie ALWAYS responding, ALWAYS with answers and always the RIGHT answers the first time. No umms, uhhs... let me get back to you. None of that.
'Jeannie, can we speak at 11:15 am on Friday?' BOOM! 11:15 am on Friday your phone is ringing! Count on it.
Jeannie is the kind of person who forms RELATIONSHIPS. She gives you the kind of personal attention you might expect from a small, local bank in your area but quite frankly we feel Jeannie is far better than any local bank.
We HIGHLY recommend Jeannie without hesitation. You will NOT be disappointed. She is amazing at her job.Read MoreRead Less
Roopa Nalam
Roopa Nalam
551
I have nothing but good things to say about Jeannie. She was super communicative and not pushy. I felt she gave me all of the options I asked for regarding financing while gently pushing me towards getting the best mortgage product. She kept me up to date on how the interest rates were changing, and she encouraged me to lock in my rate precisely when I needed to do so. She was very transparent ...I have nothing but good things to say about Jeannie. She was super communicative and not pushy. I felt she gave me all of the options I asked for regarding financing while gently pushing me towards getting the best mortgage product. She kept me up to date on how the interest rates were changing, and she encouraged me to lock in my rate precisely when I needed to do so. She was very transparent about all of my costs, and everything came in at the price she said it would. Lastly, my title/closing company, and my realtor found her to be extremely professional and gracious. I can't say enough good things about working with Jeannie.Read MoreRead Less
Hodaya Louis-Eisenberg
Hodaya Louis-Eisenberg
551
Jeannie has been great from beginning to end - highly communicative, super responsive (even on weekends - which we felt bad about!), reassuring, pleasant and professional, reliable, and knowledgeable. We felt that we were in good hands, and the smooth process made the whole frightening step in our lives really easy and seamless. Her remarkable work ethic and dedication are truly appreciated.
Yves-Renee Jennings
Yves-Renee Jennings
551
Jeannie has been providing us with mortgage services for the last few years. She is an excellent mortgage loan expert who does all that is necessary to ensure that others within her team and outside Rocket Mortgage are appropriately involved while keeping us informed of every step being taken. She is highly professional and always accessible to answer questions or provide advice about what needs ...Jeannie has been providing us with mortgage services for the last few years. She is an excellent mortgage loan expert who does all that is necessary to ensure that others within her team and outside Rocket Mortgage are appropriately involved while keeping us informed of every step being taken. She is highly professional and always accessible to answer questions or provide advice about what needs to be done. Jeannie is an extremely valuable asset to your company and it is always a pleasure to work with her.
William and Yves-Renee Jennings, 1501 Striped Bass Lane, Clover, SC 29710. May 1st, 2022Read MoreRead Less
Ronnie Pilgrom Sr.
Ronnie Pilgrom Sr.
551
She was very professional and answered all my questions and was very helpful in explaining the process from day one! She was a pleasure to work with no matter how many times I called she responded in a very timely matter! I Highly recommend Rocket Mortgage !
Zhe Hu
Zhe Hu
551
Jeannie is quite responsible and quick responded. She help me to solve most difficulties I met in the process.
Jim Mihovilovich Sr.
Jim Mihovilovich Sr.
551
Great Customer Service and Very Accommodating
Michael Fazekas
Michael Fazekas
551
She did a great job in finding us a great rate for our new home, she was always on top of everything and made sure we were in the know for everything going on in the loan process.
Mike Grote
Mike Grote
551
Jeannie was very responsive and helpful. I would give her the HIGHEST RECOMMENDATION!!
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