Had a great customer service with Jeannie, she explained and and assisted in processing the loan I applied for. She kept me up to date as I began my journey until the end. Want to thank you for all your help and knowledge. I surely recommend you to anyone who will or would like to apply to Rocket Mortgages Loan. Have a Bless Day Lila
Linda Farmer
Linda Farmer
551
My husband and I had the pleasure of working with Jeannie regarding our loan. She was so personable and put us at ease while we were going through the process. When we were working on the initial information for the loan she walked us through it while doing it online. I am kind of inept with the computer and she was with me step by step as we proceeded. Any questions we had she got right back ...My husband and I had the pleasure of working with Jeannie regarding our loan. She was so personable and put us at ease while we were going through the process. When we were working on the initial information for the loan she walked us through it while doing it online. I am kind of inept with the computer and she was with me step by step as we proceeded. Any questions we had she got right back to us. She is so knowledgeable in what she is doing. When we were at the next step she was In constant touch with us to make sure all was going well. She is such an asset to Rocket Mortgage and we are so thankful we were able to work with her. Thank you again Jeannie. You are the best.Read MoreRead Less
David Kimelman
David Kimelman
551
well i have tried four or five time over the last 2 years to refi to no succes because all the apprasers the banks use i feel are crooks. Until i spoke Jeannie she got a no appraseal loan and i am so happy with her and Rocket i will tell all my friends to call her
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