Great work by Jeff. Answered all questions and made it simple to rrfin
Jeff McCluskey
Jeff McCluskey
551
This was my 2nd refi with Rocket Mortgage and it went better than the first, which I did not think possible. Thanks Jeff! Without documentation I believe it was less than 2 weeks, start to finish, unheard of! Everyone in the process was wonderful to work with, Jeff made everything happen. Appraisal was a snap, closing even better (11minutes, maybe a record!) Even after closing Jeff always ...This was my 2nd refi with Rocket Mortgage and it went better than the first, which I did not think possible. Thanks Jeff! Without documentation I believe it was less than 2 weeks, start to finish, unheard of! Everyone in the process was wonderful to work with, Jeff made everything happen. Appraisal was a snap, closing even better (11minutes, maybe a record!) Even after closing Jeff always responded to any questions I had. Use him, he is good! 5 stars not enough, have referred him already! Thank you Jeff K! Jeff McCluskey, Park City UTRead MoreRead Less
Kristie White
Kristie White
551
Jeff handled my issues well. He has great customer service skills as well as patience with difficult customers. I'm not as thrilled with my loan as I am with your employees. Thanks Jeff.
Patrice Williams
Patrice Williams
551
Highly energetic Jeff was a pleasure to work with. He was pleasant, knowledgable of the products, efficient and has great follow through.
Laureen Jones
Laureen Jones
551
Jeff convinced me to refinance. I didn’t want to because I felt it would be too much paper chasing. He assured me it would be fast and easy. It was! He helped me through the whole process and was so patient and kind. I’m so happy that I did it. We’re saving so much on our payment! It was a great experience!
Mike Richardson
Mike Richardson
551
It was great working with Jeff. Everything went smooth and all my questions were answered quickly. I would highly recommend working with him.
Janet Schroeder
Janet Schroeder
551
Jeff Krinsky is another reason I always rave about Rocket Mortgage to my friends, family, and anyone I come in contact with that’s shopping for home loans. His customer service is epic!
Christine Kolavo
Christine Kolavo
551
At 61 years old, I can truthfully say I have never experienced such over-the-top customer service as I did from Jeff Krinsky! He stayed involved with my refinance even while he was on vacation making sure everything went smoothly and "pain-free" for me! I wish I could give him MORE than 5 stars!
Suzanne Jenkins
Suzanne Jenkins
551
Great working with Jeff. Always able to answer my questions
Jane Walker
Jane Walker
551
Jeff was great to work with. He had a great sense of humor and was upfront and honest about everything in my refinance. He was knowledgeable and answered all of my questions and returned my phone calls in a timely manner. I would definitely use him again.
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