Very professional and kept us informed when we had questions. The refinancing and closing process was ver efficient and relatively quick.
Joy Trahan
Joy Trahan
551
Jeff was very professional and kept us well informed of the process. He was kind & friendly. I would Definately recommend him to my friends.
David Sangren
David Sangren
551
Jeff was wonderful to work with and knows what he is doing, very patient and understand of what I was wanting to do with my refinancing!!
Leann Yang
Leann Yang
541
Great experience starting our mortgage application.
Mike Mahar
Mike Mahar
541
Jeff did a great job of working me thru the process. I did mention that my understanding was that Rocket/Rocket Mortgage were loan brokers and would sell my loan immediately. Jeff told me I was incorrect and that you don't sell loans. After closing my loan was immediately sold to FannieMae but will continue to be serviced by Rocket/Rocket Mortgage. That was slightly disappointing but I do ...Jeff did a great job of working me thru the process. I did mention that my understanding was that Rocket/Rocket Mortgage were loan brokers and would sell my loan immediately. Jeff told me I was incorrect and that you don't sell loans. After closing my loan was immediately sold to FannieMae but will continue to be serviced by Rocket/Rocket Mortgage. That was slightly disappointing but I do appreciate that you are still servicing the loan. Hopefully that doesn't change as well in the future.Read MoreRead Less
Greg Goeders
Greg Goeders
551
Our refi experience with Jeff was honestly exceptional. We had refinanced about 18 months ago but, with rates at an all time low, wanted to explore possible options. Jeff took the time to carefully listen to our needs and future goals and was able to use his expertise to recommend the best possible option for our particular needs. We ended up going with a shorter loan term based on Jeff's ...Our refi experience with Jeff was honestly exceptional. We had refinanced about 18 months ago but, with rates at an all time low, wanted to explore possible options. Jeff took the time to carefully listen to our needs and future goals and was able to use his expertise to recommend the best possible option for our particular needs. We ended up going with a shorter loan term based on Jeff's suggestion and will save roughly double in interest charges versus what we originally had inquired about. We truly appreciate Jeff's professionalism and the extra effort he put forth in order to find the best option for us. I would HIGHLY recommend Jeff if you are looking for a mortgage or considering refinancing. Thank you Jeff!Read MoreRead Less
Ben Emmett
Ben Emmett
551
Jeff was a great help all through the process. He explained things that I didn't understand without being pushy. He was also proactive about keeping me updated through the process of refinancing.
Connie Rather
Connie Rather
551
Thanks for all your help! It was an easy process.
Warren Shepherd
Warren Shepherd
551
He was great throughout my entire refi. Keep me posted, worked hard and fas to get my refi done as soon as possible, by walking me through it and I had all the proper documentation as well. Keep up the great job.
Bige Juco
Bige Juco
551
Helped me every step of the way. I would definitely recommend Jeff to my family, friends and colleagues.
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