great experience...always available and professional
Anna Therrien
Anna Therrien
551
Absolutely outstanding job. Jeffrey is excellent at his job. I have no hesitation in recommending him to family and friends. Thank you for a helping me and making this process go very smoothly.
Dewitt Ring
Dewitt Ring
551
Jeff was easy to deal with and worked very hard to complete our loan on time and was terrific about asking us for things that he needed to reach our goal.
Cynthia Kilburn
Cynthia Kilburn
551
We had gone to another mortgage broker who could not meet our needs. Our advisor at Schwab told us about Jeffrey, and he would have him call us. Within 30 minutes Jeffrey was calling, getting us familiarized with him, Rocket Mortgage and what he could do to help us with a time sensitive closing. Honestly, I didn't think it was going to be possible to close our transaction in 21 days...but ...We had gone to another mortgage broker who could not meet our needs. Our advisor at Schwab told us about Jeffrey, and he would have him call us. Within 30 minutes Jeffrey was calling, getting us familiarized with him, Rocket Mortgage and what he could do to help us with a time sensitive closing. Honestly, I didn't think it was going to be possible to close our transaction in 21 days...but Jeffrey had everything lined up and rolling within hours. He not only responded quickly to emails but our phone calls as well! He is exceptional at making sure everything is running smoothly and that we were kept apprised of every step. He made us feel like we were his only responsibility. We have done many real estate transactions, and this was the first one that exceeded all of our expectations. We will definitely stay in touch with Jeffrey for future deals!Read MoreRead Less
Troy Gahan
Troy Gahan
551
Jeff couldn't have been any easier to work with. He's very professional and was quick to answer every one of our questions throughout the process. If we ever have mortgage needs again, I will be reaching out to Jeff and will be referring all of my friends and family to him as well!
Felicita Ballesteros
Felicita Ballesteros
551
Mr. Kriebal made the loan process easy, efficient and timely. At first I was apprehensive about using Rocket Mortgage but working with Jeff made me a very appreciative customer. He was responsive, personal and understood my goals. Thank you, Jeff.
Elaine Cottey
Elaine Cottey
551
It was great to work with Jeff. It took us nearly a year to find the property we wanted, and Jeff worked with us every step of the way.
Brett Gleitsmann
Brett Gleitsmann
551
Jeffrey was really easy to work with from my side and my real estate broker also found Jeffrey and Rocket Mortgage in general to be very responsive and on the ball.
Michelle Lin
Michelle Lin
551
Fantastic service! Before going with Rocket Mortgage, I had talked to First Republic Bank and Wells Fargo, which are the top banks for mortgages in SF. However, due to either non-competitive interests or poor due diligence, neither banks worked out. Having already been Charles Schwab clients for over 20 years, we went to Jeff at Rocket Mortgage to figure out what our options were. Jeff and his ...Fantastic service! Before going with Rocket Mortgage, I had talked to First Republic Bank and Wells Fargo, which are the top banks for mortgages in SF. However, due to either non-competitive interests or poor due diligence, neither banks worked out. Having already been Charles Schwab clients for over 20 years, we went to Jeff at Rocket Mortgage to figure out what our options were. Jeff and his team turned around the loan with incredible expediency, even coordinating with me while I was out of the country, to get the loan through on a very, very tight timeline. Thanks to Jeff and his team, I know am a first time home owner in SF! Read MoreRead Less
Mark Hopson
Mark Hopson
551
Knowledgeable. Responsive. Professional. Approachable. Good combination.
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