If I could give Jeff more than 5 stars I would. Every once in a while a customer-company bond transcends 'professional' and becomes 'friendly'. With that comes the feeling that Jeff felt as much invested in my future as I was. Most telling was his patience, walking me through various financial scenarios, giving me more time than I probably should have had to think things over, and then ...If I could give Jeff more than 5 stars I would. Every once in a while a customer-company bond transcends 'professional' and becomes 'friendly'. With that comes the feeling that Jeff felt as much invested in my future as I was. Most telling was his patience, walking me through various financial scenarios, giving me more time than I probably should have had to think things over, and then reaching out to follow up with me even though it was ultimately my own responsibility. He took a stressful time in my life and made it pleasant. Thank you, Jeff.Read MoreRead Less
Lake Dormer
Lake Dormer
551
Jeffrey Rodriguez was my first contact with Rocket Mortgage, and he ensured me refinancing was easy nowadays. And he was so correct. Compared to my last one, this WAS easy, and Jeffrey was very positive throughout.
Leslie Pelham
Leslie Pelham
551
Very helpful! Took the time to understand my situation so that he could get me three different options that would work for me. Jeffrey was really responsive to inquiries and kept me updated on everything.
Marcia Belcher
Marcia Belcher
551
I had the most wonderful experience with Jeffrey. He was extremely knowledgeable and provided me with excellent customer care. Jeff was always available to answer my questions and reassured me about the process. I would recommend Jeffrey to anyone who is looking for exceptional service and a calm voice to guide them through the refinance process. Just want to say thank you again Jeffrey. Job well...I had the most wonderful experience with Jeffrey. He was extremely knowledgeable and provided me with excellent customer care. Jeff was always available to answer my questions and reassured me about the process. I would recommend Jeffrey to anyone who is looking for exceptional service and a calm voice to guide them through the refinance process. Just want to say thank you again Jeffrey. Job well done.Read MoreRead Less
Max Eisl
Max Eisl
551
Jeffrey was very responsive and helpful throughout our mortgage refinance. He made himself available when we needed quick answers - and took the time to explain every step thoroughly. He followed up with us and also worked pro-actively to help move everything along.
Alex Rizzo
Alex Rizzo
551
Jeffery did an awesome job with providing me, and my family a solution when we decided to refinance our current mortgage. We were with another company, who really did not care what our future goals were when it came to our current home. With Jeffery we were able to discuss our 5-10 year goals, and he proposed an option that as a young married couple were very scared of, but he was able to show us ...Jeffery did an awesome job with providing me, and my family a solution when we decided to refinance our current mortgage. We were with another company, who really did not care what our future goals were when it came to our current home. With Jeffery we were able to discuss our 5-10 year goals, and he proposed an option that as a young married couple were very scared of, but he was able to show us the financial benefit, and how it would help us reach our goals even faster than anticipated. And he did all this while saving us thousands. I could not be more happy with this experience, and i appreciate Jeffery with all his help in this process.Read MoreRead Less
Don Gleason
Don Gleason
551
What I can say is, without Jeffrey, I probably would have passed or went somewhere else. He spoke to me and explained things so I could understand them. Always answered “every “ question or concern. Even called me over the weekend to make sure I was up to speed on everything as well as feeling assured. That kind of attention is what made this easy to do. I can’t say if someone else is just as ...What I can say is, without Jeffrey, I probably would have passed or went somewhere else. He spoke to me and explained things so I could understand them. Always answered “every “ question or concern. Even called me over the weekend to make sure I was up to speed on everything as well as feeling assured. That kind of attention is what made this easy to do. I can’t say if someone else is just as capable, but Jeffrey definitely is.Read MoreRead Less
Denise Moore
Denise Moore
551
Jeffrey was a great guy I love to work with him he was right on point all the time thank you so much Jeffrey good job
Alisha Rose
Alisha Rose
551
Jeff was very professional and a great person to work with. He does what is best for everyone involved!!! He makes sure everything is detailed and the customer knows excatly what they are signing. One of the best experiences of the biggest decisions that most people make in a life time!!! Highly recommend to work with Jeff and the Rocket Mortgage Loans staff!!!
Ashley Lewnfield
Ashley Lewnfield
551
Jeffrey was absolutely amazing to work with. He always responds within minutes and really takes the time to explain and make sure you understand everything. I would defiantly refer and use him again.
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