My mortgage had been sold 4 times in the course of 10 years. Twice the previous company had to pay me money they were fined for overcharges. I was not a trusting person when it came to refinance to begin with and believed my credit score would prove an obstacle as well, but then I talked with Jeff. After answering a couple of simple questions, he said he thought he could indeed help me. He walked ...My mortgage had been sold 4 times in the course of 10 years. Twice the previous company had to pay me money they were fined for overcharges. I was not a trusting person when it came to refinance to begin with and believed my credit score would prove an obstacle as well, but then I talked with Jeff. After answering a couple of simple questions, he said he thought he could indeed help me. He walked me through the process telling me he would be totally honest throughout and if I felt uncomfortable or needed to ask any questions just do so. I had many and must admit still skeptical. I was thinking okay, any moment, as in the past, this guy was going to come back and tell me sorry he was wrong. Jeff was calm and reassuring. Jeff is an amazing man He got me the loan, saved me a ton of money, gave me piece of mind, and some much needed breathing room. I don't know how I can ever thank him enough!Read MoreRead Less
Kim Sutherland
Kim Sutherland
551
Jeff was fantastic in guiding us through our refinance! He truly listened to our needs and offered options - some of which we hadn't known were available to us. He was prompt with information and with answers to our questions, yet never rushed us or made us feel like we were wasting his time. We felt valued not only on the client level, but on a human level! I felt that he did his absolute best to...Jeff was fantastic in guiding us through our refinance! He truly listened to our needs and offered options - some of which we hadn't known were available to us. He was prompt with information and with answers to our questions, yet never rushed us or made us feel like we were wasting his time. We felt valued not only on the client level, but on a human level! I felt that he did his absolute best to find us a solution that worked for us. I recommend Jeff without hesitation!Read MoreRead Less
Steve Culver
Steve Culver
551
Jeff did an awesome job of letting me know all my options. My credit score was very good, but he advised me to pay off one small debt before proceeding that moved my score above 750 - giving me even better options for qualifying. I would definitely do another loan with him again and have already told a couple friends! Thanks Jeff!
Amy McHenry
Amy McHenry
551
He's awesome! He walked us through the process and made the whole experience enjoyable. I would recommend him to all my family members and friends
Rebecca Kettler
Rebecca Kettler
551
Jeffery treated me like a true friend. The questions I had were always important to him and answered with a quick and professional response. I recommend Jeffery to a family member so yes I would recommend him to anyone! Rest assured if there’s any way of getting you approved this is the guy to do it. Thanks again Jeffery for a great job!
Toni Sears
Toni Sears
551
Jeffrey walked me step by step through this process at one of the most difficult times in my life. My Mom got very ill just after I started this process and Jeffrey not only helped me get the loan approved but he even sent my Mom flowers. Now that is a truly kind person. That is the type of person I would recommend to everyone I know. While dealing with my Mom's passing, Jeffrey kept in touch ...Jeffrey walked me step by step through this process at one of the most difficult times in my life. My Mom got very ill just after I started this process and Jeffrey not only helped me get the loan approved but he even sent my Mom flowers. Now that is a truly kind person. That is the type of person I would recommend to everyone I know. While dealing with my Mom's passing, Jeffrey kept in touch almost every day and always asked how I was doing. Rocket Mortgage is a great place to refinance but it still takes people like Jeffrey to make it a success. Thanks Jeffrey for making this such a positive process. You rock!Read MoreRead Less
Kellie Rushing Earls
Kellie Rushing Earls
551
I have wanted to Re-fi for several months, but was really nervous about making the choice on who to trust with such a huge decision. The second I spoke with Jeffrey, I was completely at ease . He answered all of my million questions and explained every step of the process. He was patient, knowledgeable and awesome to work with. By the time my loan closed I felt as if I gained a friend. He was ...I have wanted to Re-fi for several months, but was really nervous about making the choice on who to trust with such a huge decision. The second I spoke with Jeffrey, I was completely at ease . He answered all of my million questions and explained every step of the process. He was patient, knowledgeable and awesome to work with. By the time my loan closed I felt as if I gained a friend. He was a delight to work with. I know without a doubt that I can contact Jeff still and know that he will be available to me. A HUGE thanks to Jeff for assisting me in making my Re-fi experience wonderful!Read MoreRead Less
Tracy Sandberg Morse
Tracy Sandberg Morse
551
Our experience with Rocket Mortgage started with Jeffrey Rodriguez. He was very knowledgeable and did everything in his power throughout the process to help us refinance successfully. He was available anytime and was professional, courteous and supportive. I highly recommend Rocket Mortgage and Jeffrey if you are looking to refinance your existing mortgage or apply for a new one!
Rhonda Addison
Rhonda Addison
551
We worked with Jeffrey on a Re-fi earlier this year. He did a great job communicating every step along the way. I really appreciated his professionalism, knowledge about the process, efficiency and excellent customer service. I would gladly recommend Jeffrey to anyone looking to take out a first mortgage or refinance. Thanks, Jeffrey, for making us feel like our Re-fi was as important to you ...We worked with Jeffrey on a Re-fi earlier this year. He did a great job communicating every step along the way. I really appreciated his professionalism, knowledge about the process, efficiency and excellent customer service. I would gladly recommend Jeffrey to anyone looking to take out a first mortgage or refinance. Thanks, Jeffrey, for making us feel like our Re-fi was as important to you as it was/is to us!Read MoreRead Less
Elizabeth Lein
Elizabeth Lein
551
Jeffrey was absolutely amazing from the beginning to the end of our loan. He went the extra mile on every step of the way. I have been a REALTOR for almost 17 years and I will definitely recommend him to my clients. He seemed very wise beyond his years and will be the rising star at Rocket Mortgage.
Steve Wilkins
Steve Wilkins
551
Jeffrey was so very helpfulwitn my loan application i wasn'tfamiliarwith the processof using my phoneto complete my application .Jeffrey walked me through ot stepby stepif it wasn't forhim o wouldhave struggle throughthe process Heba great asset to your company
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