This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and that all your questions are answered. Even through my closing process I continued to reach out to her here and there. You can really tell that she really cares about her clients. She responds quickly to ...This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and that all your questions are answered. Even through my closing process I continued to reach out to her here and there. You can really tell that she really cares about her clients. She responds quickly to questions and utilizes her contacts within Rocket Mortgage to get the answer you need. Without a doubt I would highly recommend contacting Jenn for your refinance and mortgage needs.Read MoreRead Less
Ashley Padgett
Ashley Padgett
551
Jenn always made herself available to answer questions even after her part of the job was complete. She was kind and very helpful. She kept us up to date with everything.
Jenny Bratten
Jenny Bratten
551
Jen was the best agent I have ever worked with. If there was a problem she was always there to help us through it. Thank you so much for your help Jen.
Carol Menck Keefe
Carol Menck Keefe
551
Jenn was great to work with! She answered my questions quickly and made me feel that I had someone "with me" through the whole experience of refinancing.
Miguel Parra
Miguel Parra
551
Jenn was very helpful and accommodating, she made the process a lot easier.
Deb Gourlay
Deb Gourlay
551
Wonderful experience with Jenn, she made the entire process easy and it felt like talking to a family member!! Thank you Jenn for helping step by step!
Beth Jacoby Auge
Beth Jacoby Auge
551
Jenn was extremely helpful, knowledgeable, and accommodating. She was always willing to answer my questions and helped guide me through the paperwork process.I would recommend her to anyone looking for a quick and easy process of refinancing. Overall, I am very pleased with the results of her dedicated work with me.
Beatrice Reeder
Beatrice Reeder
551
Jenn went above and beyond to provide excellent service which exceeded our expectations. We were very impressed with how quickly the process kept moving. We highly recommend this company.
Kim Phillips
Kim Phillips
551
Jenn is a Rockstar!! She stayed with me every step of the way and when my old mortgage company was giving us problems, she got the right people involved to get the matter resolved. She was beyond responsive and promptly answered all my questions, I never felt like I was I was a bother. After my loan closed, much to my surprise, I received a hand written thank you note from Jenn! Nice touch and...Jenn is a Rockstar!! She stayed with me every step of the way and when my old mortgage company was giving us problems, she got the right people involved to get the matter resolved. She was beyond responsive and promptly answered all my questions, I never felt like I was I was a bother. After my loan closed, much to my surprise, I received a hand written thank you note from Jenn! Nice touch and made me feel like an important customer, not just a number. You should hope you get Jenn if you use Rocket Mortgage.Read MoreRead Less
Joseph D'Aleo
Joseph D'Aleo
551
Jenn helped us by consolidating all our credit card debt with our mortgage and maintaining the same interest rate, saving us a lot on interest payments and monthly outlay. It happened painlessly and amazingly fast. I found the Rocket Mortgage has found the way to do most all of the burdensome documentation work we had to do to refinance home loans and sped the reappraisal and closing in record ...Jenn helped us by consolidating all our credit card debt with our mortgage and maintaining the same interest rate, saving us a lot on interest payments and monthly outlay. It happened painlessly and amazingly fast. I found the Rocket Mortgage has found the way to do most all of the burdensome documentation work we had to do to refinance home loans and sped the reappraisal and closing in record time. She helped us make the right decisions along the way. I have recommended Rocket Mortgage to others and they have been very pleased.Read MoreRead Less
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