Jennifer was phenomenal to work with. When I had issues, she was there to help me resolve them. When I didn't have the answer for something, she helped me get the answer. Jennifer went above and beyond to help me complete my purchase. I'm so grateful to her for making something that could have been a horror story, run smoothly. I will definitely recommend her if the opportunity arrises.
celis murillo
celis murillo
551
We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of her typical responsibilities to make sure everything went smoothly. Jennifer was extremely knowledgeable and took the time to walk us through every step of the process, from start to finish. Her ...We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of her typical responsibilities to make sure everything went smoothly. Jennifer was extremely knowledgeable and took the time to walk us through every step of the process, from start to finish. Her support, patience, and dedication made a potentially stressful experience feel manageable and even enjoyable. We’re so grateful for her guidance and would highly recommend her to anyone navigating the home loan process.Read MoreRead Less
Christine McCullough
Christine McCullough
551
There's always that horror story... but I'll tell you, Jennifer IS THE EXCEPTION!!! 5* ALL THE WAY THRU!! Her communication is exactly what you want in a transaction, even if the file is moved to underwriting. My client and i needed assistance and she made sure we received our answers. 5* 5 * 5*!!!!
Jordan Sanderson
Jordan Sanderson
551
Jen was amazing! She was there to help me every step of the mortgage process, even in places that weren’t her job. She was very prompt to respond and willing to answer any questions I had. ❤️
Mindy Sun
Mindy Sun
551
I came to Rocket Mortgage after my VA loan was not handled well by USAA. Jen went out of her way to help me initiate the loan process over the weekend holiday. She was professional, knowledgeable, thoughtful, and patient. My loan at Rocket Mortgage was approved largely thanks to Jen.
Bonnie Ruffner
Bonnie Ruffner
551
I am so impressed how Jennifer took special care to answer all my concerns
Michael Timothy Norris
Michael Timothy Norris
551
Wonderful experience. Knowledgeable, prompt and thorough.
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