Jenny Schuiteboer

Detroit, MI

NMLS 1076469

Triple Crown Banker

Jenny's Reviews

Nick Batt
I can't imagine having a BETTER experience than we did with Jenny. I called her on a Sunday at the drop of a hat to get a pre-approval because we stumbled upon a house we wanted to put an offer in weeks before we were "ready". She worked with us and was incredible and got me a document needed SAME DAY. All along the process Jenny was friendly, optimistic, encouraging, and PROMPT. She called when ...I can't imagine having a BETTER experience than we did with Jenny. I called her on a Sunday at the drop of a hat to get a pre-approval because we stumbled upon a house we wanted to put an offer in weeks before we were "ready". She worked with us and was incredible and got me a document needed SAME DAY. All along the process Jenny was friendly, optimistic, encouraging, and PROMPT. She called when she said she would, and responded to needs in a very fair timeframe. She also was as knowledgeable as I could have hoped for. Consider yourself lucky if you are able to work with Jenny.Read MoreRead Less
Lauren Gress-Pinter
Jenny was friendly, knowledgeable and very attentive with our refinance process. She was available to answer any question we had, even on weekends. We were impressed by her professionalism during this process. I would recommend her to anyone for a loan or a refinance.
Doug Wells
Jenny is a pleasure to work with. She is a true professional and her experience shows in her knowledge and problem solving skills. I thank her for being patient with me, and the Rocket Mortgage-Rocket system is very user friendly. I will recommend Jenny to anyone I know who is interested in a mortgage or refinance.
Mike Crassweller
Jenny was an absolute delight to work with. As a first time home buyer, she answered every question I had quickly and clearly, and really took a lot of the anxiety out of the process for me. She was super fast to respond both via e-mail and phone. I could not have asked for a better experience.
Sharon Ridenour Mathe
Jenny was the best! I was a first time home buyer didn’t know what I was doing and I was going through financial hard times. Jenny was great, she helped me every step of the way she let me know what was gonna be happening as the whole process was going on.
Leila Tudury
Easiest refinance ever! Jenny was great to work with and provided great transparency.
Pat Bresser
Made our refinance a plessure
Lisa Dettloff
“Very friendly and helpful..I would definitely recommend Jenny to anyone. Alway quick to response and made sure we were up to date with the process.”
Vicki Barr
In the end Jenny completed our loan as we asked and that is awesome. The process however felt as though we did not have a lot of communication from her over the entire process.
Jenny Schuiteboer
Reply from Jenny Schuiteboer:

Hi Vicki,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the ...Hi Vicki,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Russ Turner
Jenny was great. She was very helpful in finding a mortgage product for my refinance and was able to find me an option that met my specific needs. During the process she was attentive and made sure that it stayed on track and was completed in a timely fashion. 6/5 would recommend.