Jeremy Dumas

Phoenix, AZ

NMLS 863873

Senior Banker

Jeremy's Reviews

Kim Martin
Jeremy so easy to work with. He was quick to answer my questions and let me know what was happening every step of the way. When there was a problem, he helped get it resolved quickly. I would definitely recommend him to anyone looking for help with the mortgage process.
Phyllis Ruyle
Jeremy was great. Walked me through everything answered all my questions. returned my calls and texts promptly. Listened to my concerns and helped resolved any issues I had. Great to work with!!!
Ashley Juneac
Super friendly, attentive, and willing to do anything! Never had an issue with him getting back to us and was so helpful through every step! Absolutely great experience.
Brenda Snow Potter
Friendly and helpful but did not listen to the details/requirements I provided.
Phil Frost
very receptive and immediate response to any questions, very knolwedgable
Lana Dillon
Jeremy was extremely helpful with our mortgage loan. We had a unique situation but he made the whole process simple and even came up with some creative ways to help us. Every time we spoke with him, he was very knowledgeable, professional, generous with his time, friendly, and patient. I would absolutely recommend Rocket Mortgage/Quicken Loans because of Jeremy.
Eugene Magahis
Jeremy is very knowledgeable, approachable and friendly.
Rick Arnold
As our loan passed through Jeremy's portion of the process, it was, for us, the easiest part of the purchase. I could always reach Jeremy (I have no idea what his work schedule is, because he was always there for us) and he was always friendly and patient.
Angie ReyRei
Jeremy was a pleasue to work with. He kept me informed of the entire process in purchasing my investment property. I will defentitly recommend Rocket Mortgage to others due to his postive attitude, social skills and work ethic
Vegas Higdon
He got 1 star because zero was not an option. Will NOT reply to text or email. Have to call repeatedly to get an answer and then he gives you an attitude because you call repeatedly. Just to say i will call you right back. His right back means 3-4 days. Wasnt gonna give a review because i have nothing nice to say. But i keep getting emails requesting one. So, here ya go. Everyone else was awesome ...He got 1 star because zero was not an option. Will NOT reply to text or email. Have to call repeatedly to get an answer and then he gives you an attitude because you call repeatedly. Just to say i will call you right back. His right back means 3-4 days. Wasnt gonna give a review because i have nothing nice to say. But i keep getting emails requesting one. So, here ya go. Everyone else was awesome all the way to closing. But Dumas was VERY unprofessional to be polite about it.Read MoreRead Less
Jeremy Dumas
Reply from Jeremy Dumas:

Dear Vegas,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Vegas,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less