Very helpful and was available any time of day, after hours, and even on weekends!
Joe Stewart
Joe Stewart
551
Joe Murado helped us buy our first house when the local banks turned us down. He was a pleasure to deal with and we are happy in our wonderful home because of him. I will definitely be referring my friends to him. Joe went above and beyond his job description in helping any way he could. I truly believe he cares about us. Thanks joe!
Bianca Cervantes
Bianca Cervantes
551
Where would I be without Joe Murado!? My previous broker was a communication nightmare, and despite an approval from another lender in the middle of my home buying process, I contacted Rocket Mortgage in search of quotes and direct lending. I was blessed with Joe. I explained my problem with not having my questions answered and feeling blind through the process, and he immediately got on the ball ...Where would I be without Joe Murado!? My previous broker was a communication nightmare, and despite an approval from another lender in the middle of my home buying process, I contacted Rocket Mortgage in search of quotes and direct lending. I was blessed with Joe. I explained my problem with not having my questions answered and feeling blind through the process, and he immediately got on the ball and won me over in a matter of one phonecall. I can't stress enough the importance of confidence and trust when being a 1st time homebuyer, and Joe exceeded expectations with customer service. I am so happy I went with Rocket Mortgage, the entire team went above and beyond scramble and get my loan approved in the time crunch they had. Best of all, we closed on time!! Thanks to Joe and the Rocket Mortgage Team for making my home buying dream possible, exciting and COMFORTABLE. Read MoreRead Less
Gina Smith Shriner
Gina Smith Shriner
551
Joe was amazing to work with. Joe called us several Friday's to make sure that we knew he was available in case we found a home over the weekend. After a few weeks and several increases in our budget (thanks to Joe for processing those within seconds) we purchased our forever home. Working with Rocket Mortgage was simple and as an accountant the "Things to do" list kept me organized and on point ...Joe was amazing to work with. Joe called us several Friday's to make sure that we knew he was available in case we found a home over the weekend. After a few weeks and several increases in our budget (thanks to Joe for processing those within seconds) we purchased our forever home. Working with Rocket Mortgage was simple and as an accountant the "Things to do" list kept me organized and on point with the overall process.Read MoreRead Less
Logan Bennett
Logan Bennett Real Estate Professional
551
Working with Joe was a very smooth and stress free experience. He provided me with his cell phone number and was very quick to respond everyday and anytime I reached out. He notified me at least once a week on where everything with the loan was standing and this made everything so much easier on my end!
John Cunningham
John Cunningham
551
Joe did a good job assisting with the loan process and answered all questions I had. Overall a positive experience.
Sandy Sylvert
Sandy Sylvert
551
Joe and the Rocket Mortgage team did a great job of communicating and staying on top of us to ensure paperwork deadlines were met. Not always an easy thing to do working around our schedules!
Jack Redding
Jack Redding
551
Very professional and pleasant to work with. Gets the ball rolling and keeps you informed of what you need to be doing to purchase the property. If Joe hadn't contacted the realtor and set up an appointment with the seller my wife and I would not be moving into this house in a few days, someone else would be, thanks Joe.
Regards, Jack & Cindy
Ray Rushing
Ray Rushing
551
Working with Joe has been the best part of buying our home. He has been there to explain and assist with every step of the process and to make sure we were able to close as quickly as possible. I refer anyone I know looking to buy directly to Joe. Rocket Mortgage is a better company because of Joe Murado!
Kevin Eggleston
Kevin Eggleston
551
Joe has been so awesome to deal with. He made everything easy to understand, and would always respond to any questions immediately, even after hours! As I first time home buyer I couldn't have asked for anyone better.
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