Im with Rocket Mortgage over 20 years. Never have any problems with refinancing or buy a house for my daughter. I was very happy with Rocket Mortgage till less conversations with Joe.
He said that even if I have a payed off house worth 700K and I have a 200K on my bank account for down payment and steady job 90K a year I still cannot afford a loan to buy a 500K house….. Joe told me that Rocket ...Im with Rocket Mortgage over 20 years. Never have any problems with refinancing or buy a house for my daughter. I was very happy with Rocket Mortgage till less conversations with Joe.
He said that even if I have a payed off house worth 700K and I have a 200K on my bank account for down payment and steady job 90K a year I still cannot afford a loan to buy a 500K house….. Joe told me that Rocket Mortgage cannot help me . I will find another loan somewhere else, but it’s very disappointed that somebody you trust he turned his back on you. I will be fine without you Joe and Rocket Mortgage.Read MoreRead Less
Lissette Soto
Lissette Soto
551
It’ extremely difficult to find a mortgage banker on their A game nowadays. My family was very fortunate to have Joe Murando by our side. We went thru more than one contract and he stuck it out with us. He is excellent in follow up, very communicative and not afraid to be honest when necessary. We never met him in person, however, I couldn’t ask for a better person to work with. I would highly ...It’ extremely difficult to find a mortgage banker on their A game nowadays. My family was very fortunate to have Joe Murando by our side. We went thru more than one contract and he stuck it out with us. He is excellent in follow up, very communicative and not afraid to be honest when necessary. We never met him in person, however, I couldn’t ask for a better person to work with. I would highly recommend Joe to anyone that is looking to get a mortgage. Read MoreRead Less
Ken Felt
Ken Felt
551
Joe was always available to answer any question and to explain anything I was confused about. It would be my pleasure to recommend him to anyone. In fact I got to Joe thru a recommendation from a very close friend who also did their refi thru Joe
Kristi Taullie
Kristi Taullie
551
Joe was great! He made everything so simple, and kept us up to date every step of the way. I never imagined that getting a mortgage could be so hassle free! I would definitely recommend him to anyone!
Eddie Rivera
Eddie Rivera
551
Joe, from the initial contact, Joe gave us guidance, advice , told us what to expect. And reassured us constantly. He was a big help and we seriously recommend him.
Terry Price
Terry Price
551
A pleasure to deal with!! Great with getting in touch with me around my very demanding schedule. Super knowledgable about the process!
Stacy Stewart
Stacy Stewart
551
Very helpful and was available any time of day, after hours, and even on weekends!
Joe Stewart
Joe Stewart
551
Joe Murado helped us buy our first house when the local banks turned us down. He was a pleasure to deal with and we are happy in our wonderful home because of him. I will definitely be referring my friends to him. Joe went above and beyond his job description in helping any way he could. I truly believe he cares about us. Thanks joe!
Bianca Cervantes
Bianca Cervantes
551
Where would I be without Joe Murado!? My previous broker was a communication nightmare, and despite an approval from another lender in the middle of my home buying process, I contacted Rocket Mortgage in search of quotes and direct lending. I was blessed with Joe. I explained my problem with not having my questions answered and feeling blind through the process, and he immediately got on the ball ...Where would I be without Joe Murado!? My previous broker was a communication nightmare, and despite an approval from another lender in the middle of my home buying process, I contacted Rocket Mortgage in search of quotes and direct lending. I was blessed with Joe. I explained my problem with not having my questions answered and feeling blind through the process, and he immediately got on the ball and won me over in a matter of one phonecall. I can't stress enough the importance of confidence and trust when being a 1st time homebuyer, and Joe exceeded expectations with customer service. I am so happy I went with Rocket Mortgage, the entire team went above and beyond scramble and get my loan approved in the time crunch they had. Best of all, we closed on time!! Thanks to Joe and the Rocket Mortgage Team for making my home buying dream possible, exciting and COMFORTABLE. Read MoreRead Less
Gina Smith Shriner
Gina Smith Shriner
551
Joe was amazing to work with. Joe called us several Friday's to make sure that we knew he was available in case we found a home over the weekend. After a few weeks and several increases in our budget (thanks to Joe for processing those within seconds) we purchased our forever home. Working with Rocket Mortgage was simple and as an accountant the "Things to do" list kept me organized and on point ...Joe was amazing to work with. Joe called us several Friday's to make sure that we knew he was available in case we found a home over the weekend. After a few weeks and several increases in our budget (thanks to Joe for processing those within seconds) we purchased our forever home. Working with Rocket Mortgage was simple and as an accountant the "Things to do" list kept me organized and on point with the overall process.Read MoreRead Less
Logan Bennett
Logan Bennett Real Estate Professional
551
Working with Joe was a very smooth and stress free experience. He provided me with his cell phone number and was very quick to respond everyday and anytime I reached out. He notified me at least once a week on where everything with the loan was standing and this made everything so much easier on my end!
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